Senior Manager, Lease Administration

Job Description
Grade: P8

Referral Level: Level 2

Division: IGM Corporate Operations

IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $290 billion in assets. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.

Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.

At Mackenzie Investments You Can Build Your Career with Confidence. We are proud to be recognized as one of Canada’s Top 100 Employers for the fourth consecutive year and one of Canada’s Best Diversity Employers. Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial goals.

Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three days a week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues! Our Values:
Be better; we strive for improvement in everything we do. Be accountable; we foster clarity and are empowered to act responsibly. Be a team; we are united to drive collective impact to achieve our goals.

The Role
Reporting to the Director, Real Estate Transactions & Lease Administration, the Senior Manager, Lease Administration oversees the full lifecycle of lease administration for a national commercial real estate portfolio of more than 130 locations. This role ensures the accuracy and integrity of lease data, manages financial reconciliations and rent presentment processes, mitigates operational and financial risk, and provides strategic insights that guide budgeting, governance, and portfolio decision making.

You will collaborate extensively with Finance, Legal, Facilities Management, Construction, and external service providers, acting as the organization’s subject matter expert on lease obligations, operating expenses, critical dates, and recoveries. This role is ideal for a highly analytical leader who thrives in a fast paced environment and can elevate standards, improve processes, and lead a high performing team.

This is a temporary position for 1yr with the intent of converting the position to full-time.

Key Responsibilities

Oversee lease abstraction, data integrity, and document management across all platforms, ensuring information is accurate, complete, and aligned with policy and industry standards.

Manage critical dates (renewals, expiries, options, terminations) and ensure timely internal actions.

Interpret lease agreements and amendments to support accurate billing, rent payments, and compliance.

Financial Management:
Rent, CAM & Reconciliations

Lead monthly rent presentment, invoice validation, and financial controls to ensure accurate, timely payment of all landlord charges.

Oversee operating cost, CAM, and property tax reconciliation reviews; identify material variances and escalation risks.

Track year end reconciliations, request documentation, and engage landlords to resolve discrepancies.

Provide Finance with accurate occupancy cost data and forecasting support.

Audit Program Leadership

Lead the desktop operating cost audit program, including management of third-party consultants and audit selection based on risk criteria.

Maintain audit pipeline and reporting; document findings, recoveries, and follow up actions.

Portfolio Governance & Cross Functional Alignment

Partner with Facilities Management, Construction, Finance, Legal, and external teams to ensure operational activities align with lease obligations and portfolio strategy.

Manage estoppel processes, support tax appeal tracking, and ensure accurate internal reporting.

Provide insights to support governance, budgeting, and long-term planning.

Negotiate with landlords to resolve disputes related to excessive budget increases, incorrect reconciliations, or lease‑noncompliant charges.

Act as the primary escalation point for complex financial or compliance issues with landlords.

Fulfill quarterly…