Fraud Mitigation and Countermeasures Senior Analyst

Who We Are
Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With
The vacant Fraud Mitigation and Countermeasures Senior Analyst role will report to the Leader, Fraud Analytics & Countermeasures.

What You Will Do
Fraud Mitigation

Participate in the implementation of countermeasures activities and processes to ensure fraud remains at acceptable levels as determined by corporate KPIs and the organization’s risk appetite statements. Activities include:

Analyze and investigate fraud trends to identify fraud exposures and the need for countermeasures.

Develop, maintain, and apply rules to determine subsequent workflow action (e.g., approve, block, delay, elevate) based on fraudulent patterns.

Test and validate new fraud detection models and rules; participate in model deployment process with the Fraud Analytics team to inform future model creation and tuning.

Automatically generate alerts for suspicious transactions and suppress alert investigation for specific transactions as defined by banks/members.

Work collaboratively with cross functional teams and business partners to develop modeling/analysis requirements.

Proactively identify and respond to emerging fraud vectors across multiple products utilizing in-depth data and intelligence analysis.

Fulfilment of countermeasures and BAU tickets (including data extracts) within the data and fraud delivery squads.

Assess and make recommendations on opportunities for improvement in automation and efficiency of Countermeasures operations; for example: user interface, fraud detection, and measurement and monitoring enhancements.

Act as a subject matter expert on fraud trends, statistics, and countermeasures, providing support to internal stakeholders in cross-functional team settings.

Fraud Business Insights

Working with the data delivery squads, fulfill internal and external data requests by preparing and analyzing data using various BI tools

Provide commentary and feedback for data requests, as needed

Fraud Incident Management

Provide 24x7 on-call support for the off hour delivery of fraud management services

What You Bring

University degree in a quantitative discipline or equivalent combination of education and work experience in fraud-related discipline (e.g., Criminology)

3-5 years of experience in fraud-related field

Knowledge of Canadian Payment Industry, payments transaction data and process flow an asset.

Experience with AWS, Github, Redshift, Oracle an asset.

Experience with BI Tools (Tableau), SQL, Python, Java/Groovy an asset.

Reasonable understanding of fraud management and detection methodologies in the payments industry, particularly as it pertains to digital payments.

Knowledge of payments fraud and scams, fraud and scam vectors

What We’re Offering
The hiring range for this position is $72,000 to $80,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

Generous vacation and wellness days to help you recharge

Comprehensive employer-paid benefits coverage for peace of mind

Market-leading employer-funded RRSP program to invest in your future

Flexible hybrid work model for better work-life balance

Access to a free and confidential 24/7 employee & family assistance…