Director, Operational Risk Management, Global Wealth and Asset Management

The Director, Operational Risk Management of Global Wealth and Asset Management, will be responsible for assisting the Operational Risk Officer of Public Markets and Global Institutional with their mandate to design, implement and execute an effective risk governance and management program, and with overseeing operational risk mitigation activities, within a division of the Global Wealth and Asset Management segment:
Manulife Investment Management Public Markets.

• Support activities to facilitate the effective implementation of an operational risk framework within Manulife Investment Management Public Markets.
• Provide oversight and challenge over Risk and Control Self-Assessments: ensuring key risks and controls are assessed and documented and identifying action plans to remediate control gaps, as needed.
• Contribute to the development of Key Risk Indicators to track identified risks.
• Collect, review and reconcile internal and external risk incidents/ loss events, ensure they are addressed promptly, including root cause analysis.
• Contribute to the design and execution of scenario analysis for key risks.
• Identify emerging risks to strengthen risk oversight.
• Provide oversight and challenge over Operational Resiliency assessments focusing on Third Party Risk Management activities and Business Continuity planning and testing.
• Support change management for new products, business initiatives and strategies and assess the impact on the division’s risk profile.
• Develop close partnerships and provide value-added collaboration with business and functional leaders to ensure that key risks are properly identified, managed and mitigated.
• Support the development and maintenance of Global Wealth & Asset Management level Risk Appetite Statements and associated metrics.
• Contribute to developing a strong risk culture and work with the business to reinforce accountability and transparency across the organization.
• Provide support for risk aggregation and reporting.
• Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

• A seasoned risk professional with a minimum of 8 years of risk management, finance and/or audit experience.
• A bachelor's degree is required.
• Strong working knowledge of the wealth and asset management industry and related business processes, familiarity with the current regulatory environment and risks and controls facing asset managers.
• Comprehensive understanding of foundational elements of an operational risk management program (Risk and Control Self Assessments, Risk Indicators, risk events, scenario analysis) in the financial services industry.
• Expertise in the asset management industry across various public asset classes, which may include global fixed income, global equities, derivatives, with knowledge of various vehicle types such as separate accounts, multi-asset funds, mutual funds and ETFs.
• Experience in the design, implementation and/or execution of the Operational Risk Management framework for a large financial institution.
• Strong collaboration and partnering skills and proven ability to develop effective working relationships with business and functional partners to influence decisions.
• Strong program and project management skills and ability to independently manage multiple, conflicting priorities and deliver a quality result within tight deadlines.
• A highly motivated and results-oriented individual with an established track record in building effective programs and transforming strategy into action.
• Highly developed business acumen with the ability to synthesize complex information from various sources, identifying key points and issues.
• Solid analytical and creative problem-solving skills and the ability to motivate others to implement new solutions.
• Excellent verbal and written communication skills, including the ability to articulate complex technical issues.

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where…