Senior Mortgage Underwriter - RFA Bank

Senior Mortgage Underwriter - RFA Bank of Canada

145 King St W, Toronto, ON M5H 1J8, Canada

Posted Thursday, January 8, 2026 at 5:00 AM

Senior Mortgage Underwriter – RFA Bank of Canada

Date:
January 8, 2026

Location: Toronto

Company: RFA Bank of Canada

Job Type: Permanent

About RFA

Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage brokers a complete range of Prime and Alternative mortgage solutions.

RFA Bank of Canada, a division of RFA (Realty Financial Advisors), is a federally regulated Schedule I Bank. Our goal is to be a long-term leader in the residential lending market by offering more than just competitive rates and compensation. At RFA Bank of Canada, we focus on delivering a unique value proposition in the Alternative mortgage space, committed to innovation and exceptional service to meet a diverse range of borrower needs.

The Opportunity

We’re looking to fill a Senior Mortgage Underwriter position at RFA Bank of Canada
!

The successful candidate will work in a fast-paced, broker focused environment with their primary responsibility to provide quality credit decisions on Alternative Single-Family Residential mortgages. The senior underwriter role is responsible for the management of their portfolio and ensure SLA’s are met in accordance with RFA’s standards for residential lending. Depending on the successful candidate, underwriting of insured multi-residential and commercial construction may apply.

Core Responsibilities

As the Senior Mortgage Underwriter
, you will:

Customer:

• Make prudent underwriting decisions based on the credit quality standards as defined by the Residential Mortgage Underwriting Policy.
• Negotiate, approve, recommend, and decline applications within RFA’s Residential Underwriting Guidelines, including without limitation:
• Review of credit information
• Review of real estate appraisals for consistency, with prevailing market conditions
• Terms and conditions on all mortgage applications
• Review loan pricing based on risk objectives and thresholds set by RFA Bank.
• Prepare and issue mortgage commitments within assigned SLA’s.
• Identify and escalate instances of suspected fraud to Senior Management, AML/Compliance, and Quality Assurance.
• Maintain service levels in an environment of high volumes and the competing demands of customers and employees.
• Maintain direct contact with mortgage brokers via updates specific to the application from fulfillment through to closing.
• Provide guidance and mentorship to mortgage fulfillment officers to ensure documentation meets bank requirements.
• Build and maintain exceptional customer service levels for our broker partners.

Operational Efficiency and Risk Management:

• Manage work volumes to meet short timelines with a high level of quality.
• Evaluate real estate and associated risks in a volatile market.
• Handle difficult interactions and unpopular decisions.
• Build relationships with mortgage brokers and related business partners.
• Keep up to date with evolving policies and procedures including Canadian housing market trends

What You’ll Need to Succeed

• Must have previous residential mortgage underwriting experience, ideally 3+ years in the industry, with detailed working knowledge of real estate and covenant assessments.
• Undergraduate university degree is an asset
• Detailed working knowledge of principles of credit analysis and risk management
• Working knowledge of PC software in a Windows environment

What Sets You Apart

• Demonstrated ability to assess risk in a fluctuating real estate market
• Building productive relationships with mortgage brokers, internal mortgage agents and related business partners, understanding the needs that drive a commissioned sales force
• Demonstrates the ability to make and document decisions that consider all implications and proactive management of risk.
• Demonstration of solid negotiation and problem-solving skills
• Ability to adapt to changing volumes and tight turnaround times.
• A very strong customer focus is required with an ability to ensure the customer experience is a positive one
• An ability to make quick decisions…