Director, Operational and Fraud Risk Management

Join a Challenger

Being a traditional bank just isn’t our thing, so we résoudre ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.

Our company continues sich to grow, and today we serve more than 670,000 people across Canada through Equitable Bank, Canada’s Challenger Bank™, and have been around for more than 50 years. Equitable Bank’s file system-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people’s lives.

Our customers have named our EQ Bank digital platform  one of the top banks in Canada on the Forbes World’s Best Banks list since 2021.

The Director Operational and Fraud Risk oversees the2nd line management of operational risk, fraud risk, change mgmt. risk and fiduciary risk across the Bank. Responsible to design, implement, provide training and awareness of these variousprogramsand its related methodologies, systems, tools, and processes for ongoing evaluation of across the Bank. Provides independent oversight and challenge of the effectiveness of the Bank’s operational risk, fraud, change and fiduciary risk management practices and monitors adherence to the Risk Appetite Framework.

Preparesconsolidatedquarterlycommitteereporting outlining both inherent and residual risks acrossall Non-Financial Risks within the department.

• Design and implement operational risk policies, guidelines and standards and a measurement methodology which is aligned with regulatory expectations and the Bank’s overall elected and targeted level of risk measurement maturity.
• Ensure the periodic andtimelyreview of operational, fraud, change mgmt., andfiduciaryrisk related policies, management guidelines, risk frameworks, risk appetite, processes and controls as business and regulatory conditions may require.
• Provideinsightsand recommendations in strategy development of the future growth and maturity of the Bank.
• Oversee and integrate related risks such as culture risk, integrity and security,climate risk, orother regulations as required.
• Ensure common methodologies and frameworks are builtand used across risk and compliance.

• Guidethe Risk and Control Self-Assessment (RCSA) process for all significant business activities and lines of business, assessing and challenging the inherent and residual risk.
• Develop and implement Key Risk Indicator (KRI) frameworks,measure sand reporting drawings in collaboration with business. Evaluating results againstriskappetite framework toidentifypotential actions or changes.
• Ownthe New Initiative Risk Assessment (NIRA) processandthe
  
  New Initiative Approval  Process(NIAP) for new initiatives to properly assessand mitigate high inherent risks and ensure residual risks are acceptable and within the Bank’s risk tolerance levels.
• Ensurethe development, administration and maintenance of the Bank’s Governance, Risk Management and Compliance (GRC) tool (Resolver) continues to meet the requirements of an Operational Risk Management program.
• Develop and deliver training supporting the various programs for team and Bank employees.

• Provide oversight over climate-related risk management programs and activities throughout the Bank.

• Build a 2ndline Fraud Risk Management Program to adequately assess, measure,monitor and report fraud risk across all Lines of Business and products within Equitable Bank.
• Train and educate first line on fraud risk and controlsrequiredtoidentify, measure and report fraud risk.

• Ensure trust businesses have appropriate control sin place to ensure effectiveriskmgmt. and adherence to all EQB policies and expectations related toNon-Financial risks.

• Provide operational risk…