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Velocity - Operations Internship​/Co-op - Summer

Job in Toronto, Ontario, M5A, Canada
Listing for: Tangerine
Seasonal/Temporary, Apprenticeship/Internship position
Listed on 2026-01-15
Job specializations:
  • Finance & Banking
Job Description & How to Apply Below
Position: Velocity - Tangerine Operations Internship/Co-op - Summer 2026

Is this role right for you?

In this role, you will:
  • Be working and partnering with multiple stakeholders within the bank and teams such as contact centers, clients, internal operations teams etc.
  • Dive deep into process mapping and gap analysis for client related issues and help find solutions.
  • Provide recommendations for improvements to processes and procedures that drive operational excellence or a more amazing client experience.
  • Define the scope and the metrics to confirm success for initiatives in collaboration with stakeholders.
  • You will help support with a larger scope of team-wide projects and initiatives as needed.
  • Do you have the skills and requirements that will enable you to succeed in this role? – We’d love to work with you if:

  • You are currently enrolled in post-secondary education.
  • You love to learn and envision yourself working for an international organization that heavily invests in your future.
  • You enjoy being involved in extracurricular activities such as conferences, clubs, and competitions and/or hackathons.
  • You have knowledge in Microsoft Excel and PowerPoint.
  • You have the ability to research, analyze and prepare a report.
  • You have Knowledge in SQL series, although not a requirement.
  • You are analytical, detailed oriented with strong written and verbal skills.
  • You can work on multiple initiatives at the same time.
  • What’s in it for you?

  • You’ll be part of a diverse, collaborative, innovative, and high-performing team.
  • In-depth training to prepare you for the role, as well as ongoing coaching and feedback to help you succeed!
  • Exclusive student events such as Scotia Student Day, Lunch & Learns, leadership panels, and much more!
  • Bank-wide orientation to learn more about Scotiabank and gain exposure to senior leadership across the organization.
  • You’ll learn about different areas and processes in the bank and how the various functions work.
  • You will have exposure to stakeholders within and outside of the team.
  • You will have the opportunity to learn and collaborate with projects/initiatives within the operations team.
  • You will have the opportunity to learn new systems such as chatbot, IVR (interactive telephony system) which are AI based and help develop these tools.
  • Please follow the steps below to successfully apply:

    Step 1:
    Complete your PLUM Profile and save it as a screenshot.

    Step 2:
    Complete a short one-way video interview .

    Step 3:
    Once you have completed your Plum Profile, one-way video interview, apply to the role on our website. Reminder: when the application asks for your resume, instead upload the screenshot of your PLUM Profile!

    Position Requirements
    Less than 1 Year work experience
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