Trade Services Administrator

The Opportunity

We're looking for a Trade Services Administrator to join our Trade Services team. Reporting to the Supervisor, Trade Services, the Trade Services Administrator is responsible for the processing and settlement of mutual fund trades and GICs, completing trade corrections, adhering to regulatory standards and internal standards to meet necessary deadlines, and using reasonable judgement to resolve problems in their daily tasks.

• Service – You put your clients' needs first, advocate service excellence, and work to deliver client‑centric solutions, proactively developing strategic partnerships that allow Aviso Wealth to become a trusted advisor.
• Execution – You are committed to achieving your goals and succeeding. You focus on “getting things done,” recognize and seize opportunities, continuously improve, and take accountability for your actions.
• Collaboration – You work collaboratively with others toward positive results, build trust and inclusion, and establish effective relationships inside and outside the organization.

• Ensure daily settlement totals match the central depository.
• Maintain daily settlement reports and request money movement for transaction settlement.
• Monitor rejections for trades and transactions, identify issues and correct them, or advise the Credit Union of required corrections.
• Process GIC purchases, settlements, reconciliations, and maturities.
• Process pooled‑fund trades and settlements within specified SLAs.
• Review and complete financial and non‑financial adjustments.
• Verify requests for completeness and accuracy, communicating with internal and partner staff as needed.
• Communicate with Mutual Fund Companies via Letter of Indemnity, email, or phone to resolve issues.
• Respond to faxes from Fund Companies and Credit Unions promptly.
• Respond to queries from other Aviso departments promptly.
• Support external and internal partners using efficient processing methods and recommend solutions for timely and accurate issue resolution.

Your experience and skills:

• Post‑secondary education or professional development in a related field is an asset.
• Minimum 1 year’s experience in the Operations team of a financial services firm, preferably transaction services related.
• Successful completion of the Canadian Securities Course or IFIC Operations course would be an asset.
• Fluency (written and spoken) in English is required; bilingual skills in French are an asset.
• Experience with Dataphile, Fundserv, and Capital Markets is an asset.
• Ability to work independently to achieve objectives within company and regulatory requirements.
• A creative and adaptable approach to solving problems.
• Self‑motivated and results‑driven.
• Strong attention to detail and accuracy.
• Proven ability to work well under pressure in a fast‑paced environment.
• Strong customer service orientation.
• Strong organizational, time‑management, and administrative skills.
• Proven decision‑making, prioritizing, and interpersonal skills to establish and maintain effective relationships with various levels of management and staff.
• Intermediate Excel and Microsoft Office knowledge.

• Competitive compensation package that rewards and recognizes individual contributions.
• Excellent health, dental and insurance benefits to meet diverse employee needs.
• Generous vacation time, fitness benefit, and parental leave top‑up options.
• Matching contributions to our retirement program.
• Commitment to continuous staff improvement through learning and development and an education assistance program.
• Regular social events to foster teamwork.

Aviso welcomes and encourages applications from all qualified individuals, including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

Aviso is a leading wealth‑management and investment‑services provider for the Canadian financial industry, with approximately $145 billion in assets under administration and management and over 1,000 employees. We build a technology‑enabled, client‑centric wealth‑services ecosystem that serves credit unions, portfolio managers, investment dealers, insurance and trust companies, and more. Learn more about our culture and opportunities at