Bilingual Commercial Account Manager, Portfolio Management, Business Enterprise Solutions; BES

Overview

Bilingual Commercial Account Manager, Portfolio Management, Business Enterprise Solutions (BES)

As part of a growing and dynamic Commercial Portfolio Management team, the Account Manager is responsible for underwriting renewals, assumptions, and annual reviews relating to all commercial mortgage product types. The Account Manager must adhere to established policies and underwriting standards, meeting compliance and control requirements, while providing solutions to clients in a timely manner in order to achieve service goals, as well as annual retention targets.

Additional credit related and administrative duties are required, such as reporting, pipeline management, as well as managing relationships with external business partners and various staff within the Commercial Department & other internal departments.

The incumbent will be working hybrid and in-office time will be spent working from Equitable Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON
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• On a daily basis, manage renewals, assumptions, annual reviews, and ad-hoc requests to meet prescribed deadlines. Ensure compliance with the Bank’s lending guidelines, risk appetite, and procedures, with recommendations submitted to the appropriate level of authority for approval. Ensure all lending criteria, including maintaining acceptable ROE thresholds, are satisfied and outstanding documentation or conditions are met in a timely manner.
• On a daily basis, ensure superior customer service is delivered.
• On a daily basis, communicate with external contacts (partners, brokers, counsel, etc.) and internal contacts (management, funders, coordinators, etc.) to ensure all transactions and ad-hoc requests meet prescribed deadlines while delivering superior customer service.
• On a daily basis, contribute to special projects as assigned from time to time.

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Annual professional development allowance and a comprehensive Career Development program
• A fulfilling opportunity to join one of the top Fin Techs and help create a new kind of banking experience

• Proficient underwriting skills preferably with a minimum 3-5 years’ commercial mortgage experience and/or SFR underwriting experience
• Working knowledge of AML/ATF regulations and Corporate/Legal documentation for commercial real estate in multiple jurisdictions across Canada
• Post-secondary education (diploma/degree) preferably in business or finance
• Bilingualism (French/English) is required
• Sound technical knowledge of commercial real estate underwriting, financial statement analysis and factors affecting the commercial mortgage market
• Good working knowledge of MS Office (primarily Word and Excel)
• Effective analytical and problem solving skills
• Strong organizational and time management skills
• Ability to handle multiple competing priorities
• Strong negotiation skills
• Demonstrated ability to work independently to achieve goals
• Highly developed verbal and written communication skills with the ability to communicate to Senior Management and Partners in a clear, concise and professional manner

• The position requires a self-starter who can make sound underwriting decisions efficiently, manage files of greater complexity, and work independently with minimal supervision while following corporate policies, procedures and regulatory requirements. Viability may be assessed with limited information; use product/document knowledge to assess suitability.

We commit to providing a barrier-free recruitment process and work environment for all applicants. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire.

Equitable Bank is deeply committed to inclusion. We support and encourage staff to grow professionally and personally.

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