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Certificates Administrator

Job in Toronto, Ontario, M5A, Canada
Listing for: Fidelity Investments
Full Time position
Listed on 2026-01-15
Job specializations:
  • Finance & Banking
    Financial Analyst, Financial Compliance
Salary/Wage Range or Industry Benchmark: 45000 - 70000 CAD Yearly CAD 45000.00 70000.00 YEAR
Job Description & How to Apply Below

Description

Please note :
This role is designated as “100% In Office” as per Fidelity Canada’s Dynamic Working Policy. This role will require successful candidates to report to our office in Downtown Toronto 5 days a week.

Current Work Authorization is required for all openings.

What We Do

Based in Toronto,
Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and registered Portfolio Managers.

For more information about Fidelity Clearing Canada, please visit .

Business Overview:
The FCC Certificates department ensures accurate timely processing of all physical securities related transactions. The department as a whole is responsible for managing the processing of entries in client accounts, deposit and withdrawal requests for securities with various depositories, processing requests with transfer agents or issuers, and maintaining FCC’s secured vault location.

What You Will Do:
Reporting to the Manager, Certificates, the Certificates Administrator is responsible for processing entries in dataphile to accurately reflect positions in client accounts and within Fidelity, setting up deposits/withdrawals with various securities depositories, facilitating various requests involving physical securities, as well as maintaining Fidelity’s secured vault location. The Certificates Administrator communicates with Fidelity Clearing Canada internal partners, our clients and counterparties. By working with these key stakeholders, we achieve accurate and timely processing while mitigating risk to all involved.

As part of the certificates team, you will be responsible for the following:

  • Process entries in dataphile to accurately reflect physical securities within client accounts as well as their location within Fidelity.
  • Process entries with depositories (CDS/DTC) for the deposit/withdrawal of physical securities.
  • Facilitate different requests involving physical securities including:

    Having securities reregistered as required

    Assisting with receiving or delivering physical securities as part of account transfers

    Processing legend removals on restricted securities

    Having securities split or consolidated as necessary
  • Communicate with transfer agents, issuers and their legal counsels as required to ensure all requirements are met for the processing of above listed transactions.
  • Ensure Fidelity’s onsite and offsite securities storage locations are properly maintained and organized.
  • Work with internal Fidelity teams to reconcile Fidelity’s physical holdings.
  • Respond timely to verbal or written client requests.
  • Intake and distribution of incoming mail, couriers and faxes.
  • Retrieval of sensitive documentation from our client firms and secured vault located in the downtown core.
  • Create and distribute reports to clients and management.
  • What We Are Looking For:

  • More than 1 year of related experience within operations in the financial services industry, preferably 1 year in settlements and/or physical certificates within the correspondent clearing business.
  • Completion of post-secondary education.
  • Excellent MS Excel skills and proficient with the MS Office environment.
  • Strong customer service skills, with ability to build credibility and rapport to gain customer confidence.
  • Exceptional communication skills.
  • Attitude to thrive in a fast paced, challenging, team-oriented environment.
  • Ability to work independently in a fast-paced environment.
  • Total Rewards That Reflect Your Impact

    We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

    For this role, your total rewards include:

  • Base Salary
    : A competitive annual range of $45,000 to $70,000 based on your experience and qualifications.
  • Performance Bonus
    :
    Eligible for a discretionary bonus that rewards your contributions and results.
  • RRSP Contribution
    :
    After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.
  • We’re proud to offer a compensation package that aligns with provincial pay transparency requirements
    .

    This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

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