Quality Assurance Associate; Risk and Compliance

Company Description

OFX is a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. With an innovative platform and 24/7 human support, OFX automates and simplifies doing business across borders, reducing risk and eliminating routine operational tasks. Offering global business accounts, payments to 180 countries in 30+ currencies and currency risk management solutions to simplify global payments.

OFX further enhances business operations by providing corporate cards with spend management, bill payments, vendor management, and integrations with popular accounting and HRIS software, to help achieve better business solutions so accounting firms and businesses thrive.

Headquartered in Sydney, Australia, with offices globally, in the United States, Canada, United Kingdom, Ireland, New Zealand, Singapore and Hong Kong. OFX has been a trusted innovator in global money movement for over 25 years.

Purpose of your role:

As a Quality Assurance Associate, within the Risk & Assurance Function, you will be responsible for supporting the evaluation and enhancement of our risk and compliance practices across the organization globally. This role will involve working with teams across multiple regions, contributing to quality assurance activities by identifying areas of improvement, ensuring compliance with regulatory standards, and helping to minimize risk exposure.

Your attention to detail, ability to convey complex information in an effective and concise manner, and commitment to high-quality work will play a crucial role in strengthening internal controls and ensuring the organization meets its global risk management goals.

What you'll do:

• Develop and implement quality assurance policies and procedures
• Conduct thorough inspections and tests on products and materials
• Analyze quality data and prepare comprehensive reports
• Identify and investigate quality issues, recommending corrective actions
• Collaborate with cross-functional teams to improve product quality and manufacturing processes
• Maintain accurate documentation of quality control activities
• Ensure compliance with regulatory requirements and industry standards
• Participate in continuous improvement initiatives to enhance quality processes
• Train and mentor team members on quality assurance best practices

What you bring:

• Degree preferred (ideally in Business, Finance or Law), or equivalent experience
• At least 2 years of experience in Compliance, Quality Assurance, or Audit, with exposure to KYC, CDD/ECDD, Transaction Monitoring, Sanctions, PEP screening, and Fraud detection.
• Familiarity with financial services systems, risk management processes, cards and regulatory requirements.
• Strong written and verbal communication skills, with the ability to convey complex information clearly.
• Detail-oriented with excellent analytical, problem-solving, and decision-making abilities.
• Ability to work independently, take initiative, and manage multiple tasks effectively.
• Intermediate Excel knowledge required, including the ability to create, manage, and analyze data using formulas, pivot tables, and charts to present findings effectively.
• Proficient in PowerPoint, with the ability to create presentations to communicate findings and insights.

The salary range for this position is $65,000 - $75,000 CAD. Exact salary offered will be dependent on multiple factors including level of experience, job-related knowledge, skills, work location, etc. In addition to base salary, this role may be eligible for a variable bonus. As part of the compensation package, benefits are also offered for all full-time roles and part-time roles working a minimum of 24 hours a week.

We also offer a flexible hybrid working model where employees typically work 1-2 days from our new Toronto office.

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing…