Credit Manager, Business Banking and Specialized Lending

Credit Manager, Business Banking and Specialized Lending

Join to apply for the Credit Manager, Business Banking and Specialized Lending role at DUCA Financial Services Credit Union Ltd.

We’re a vibrant, exciting credit union that lives its “profits with a purpose” philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve.

We exist to help People, Businesses and Communities Do More, Be More, & Achieve More™.

DUCA () is distinguished for the following:

• Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers.
• Competitive rates.
• Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members.
• Profit sharing among Members.
• Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7.
• A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab (), a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition.

The Credit Manager, Business Banking and Specialized Lending is accountable for adjudicating small business Member loans and high worth Member loans secured by investments and insurance through sound credit granting principles. Credit decisions will be kept within the parameters of DUCA’s risk appetite and tolerances, and comply with DUCA’s policies, procedures, and guidelines.

By developing strong relationships with both the Business Banking and Specialized Lending Teams (“Lending Team”) and external partners, this position ensures Member satisfaction and supports the healthy and sustainable growth of DUCA’s Business Banking and Specialized Lending loan portfolio.

As a senior credit professional, this position is involved in monitoring market conditions and any regulatory changes that require changes to credit policies, procedures, and guidelines related to Business Banking and Specialized Lending.

• Review and adjudicate credit applications and transactions within assigned credit limits in a timely manner.
• Provide independent, objective reviews and approvals to credit applications and other matters which have been agreed to and/or recommended by the Lending Team.
• Review all loan applications and reviews prior to submission to senior management, to ensure the completion of due diligence and adherence to DUCA’s policies and guidelines.
• Provide decisions and approvals on adjudicated credit transactions/applications and communicate effectively with Management to ensure rationale and decision is clearly understood.
• Review commitment letters and draw requests to ensure credit terms and conditions are respected.
• Write succinct credit memos or credit announcements to communicate credit perspective and rationale for new credits and credit extensions.
• Communicate with the Lending Team about specific credit applications and transactions to seek further information and modifications, if needed; discuss appropriate structuring for the deal and criteria required for approval; ensure that all information is credible, accurate, and relevant, including analysis and evaluation of the technical aspects (e.g., financial analysis, credit terms, structure, and collateral).Respond to and resolve escalated issues raised by the Lending Team.
• Support DUCA’s Lending Team to ensure Member satisfaction.
• Support the healthy and sustainable growth of a profitable Business Banking and Specialized Lending loan portfolio by ensuring the credit granting provided is within DUCA’s prescribed asset quality standards.
• Provide support, when needed, to review and adjudicate commercial…