Bilingual Trade Services Administrator

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at

The Opportunity:

We’re looking for a Bilingual Trade Services Administrator to join our Trade Services team.

Reporting to the Supervisor, Trade Services, the Bilingual Trade Services Administrator is responsible for the processing and settlement of mutual fund trades and GIC’s, completing trade corrections, adhering to regulatory standards and internal standards to meet necessary deadlines and using reasonable judgement to resolve problems in their daily tasks.

Who you are:

• Service – You put your clients’ needs first. You advocate service excellence, and work to deliver client-centric solutions, and proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner
• Execution – You are committed to achieving your goals and to succeed. This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes
• Collaboration – You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization

What your day looks like:

• Ensure daily settlement totals match the central depository
• Maintain daily settlement reports, and request money movement for transaction settlement
• Monitor rejections for trades and transactions, identify any issues and correct them on the system or advise the Credit Union of the corrections required
• Process GIC purchases, settlements, reconciliations and maturities
• Process Pool fund trades and settlements within specified SLAs
• Review and complete financial and non-financial adjustments
• Review requests for completeness and accuracy, communicating with internal and partner staff to verify and confirm details if necessary
• Communicating with Mutual Fund Companies via Letter of Indemnity, email, or phone call, to correct and resolve issues
• Respond to faxes received from Fund Companies and Credit Unions in a timely manner
• Respond to queries from other Aviso departments in a timely manner
• Support external and internal partners using the most efficient processing methods and recommending solutions for timely and accurate issue resolution

Your experience and skills:

• Post-secondary education or professional development in a related field is an asset
• Minimum 1 years’ experience in the Operations team of a Financial Services firm, preferably Transaction Services related
• Successful completion of the Canadian Securities Course or IFIC Operations course would be an asset

• Fluency (written and spoken) in English and French is required to effectively communicate with partners, clients, and colleagues across Canada

• Dataphile, Fundserv, and Capital Markets experience is an asset
• Ability to work independently to achieve the required objectives, within company and regulatory requirements
• A creative and adaptable approach to solving problems
• Self-motivated and results driven
• Strong attention to detail and accuracy
• Proven ability to work well under pressure and in a fast-paced environment
• Strong customer service orientation
• Strong organizational, time management and administrative skills
• Proven decision-making, prioritizing, and interpersonal skills with the ability to establish and maintain effective working relationships with various levels of management and staff
• Intermediate Excel…