Senior UX Researcher; Temporary

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Electronic Arts Inc. is a global leader in interactive entertainment. We connect hundreds of millions of players from around the globe to some of the world’s greatest games.

The EAX team is driving the strategy and implementation of important programs for EA’s community of players to connect them to one another and to the games they love to play. These products include in-game experiences such as EA Connect, an in-game social menu used by EA games to drive connections between players, across platforms.

Working as an embedded Senior UX Researcher on the In-Game Experiences (IGX) team, you will build the team's foundational knowledge on social gaming; help the team create future experiences for players and studios; and shape the future of multiple products that reach millions of players around the world! Beyond existing products, you will also help to identify new product opportunities and unmet player needs.

• Collaborate with our product and design team to create research plans based on the team's goals, and proactively identify research opportunities
• Lead all phases of user research, including recruiting, scheduling, developing test plans, surveys, conducting research and analysis
• Communicate research findings and insights clearly to team members and partner teams
• Promote a culture of research with the wider team and organization
• Tackle a mix of clearly-defined problems and ones that are ambiguous or new, including those that impact critical decisions on the product team

• You have an advanced degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience
• You have 4+ years industry experience in research design and conducting user research studies
• You are fluent in multiple evaluative and generative research methodologies and have expertise around when to apply one over another
• You can show prior work examples of research projects and the impact of your research findings, with a demonstrated ability to influence product team leadership
• Interest in gaming or the gaming industry is a plus

Meeting every bullet point is not necessary—if you’re interested in the role, we encourage you to apply!

This role is for a newly-created position.

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

Pay is just one part of the overall compensation at EA.

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, and extended health/dental/vision coverage and basic life insurance.

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law.

EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.