Manager, Software Engineering; Marketplace

Position: Manager, Software Engineering (Marketplace)
Overview   Our Marketplace  delivers a best-in-class member rewards and shopping experience, offering a continuously updated, personalized catalog of products, goods and services that will enhance value to our members and drive margin for our business. Our products reach over 4M global users, giving your team the opportunity to ship meaningful, high-visibility work.
This is a role with a strong focus on people leadership, project delivery, and cross‑functional collaboration.  You will partner closely with a Principal Engineer, your counterpart on technical architecture and system design, to ensure the team delivers scalable, high‑quality solutions.
Why you’ll love this role    Strategic Impact:  translate product vision into technical execution, owning project delivery and contributing to the strategic direction of our Marketplace platform.
Fast-Paced

Innovation:  thrive in a fast-paced, high-growth environment where innovation is encouraged, and your leadership directly influences significant product outcomes.
Lead and Inspire:  guide and grow a talented team of engineers, empowering them to deliver high‑impact initiatives that shape how millions of people experience work around the world.
Collaborative Environment:  join a close-knit, no-ego, high-performing team where collaboration is key, and successes are celebrated together.
Supportive Leadership:  work alongside an experienced leadership team who is genuinely invested in your career growth and provides opportunities for professional development.
How you'll shape our Marketplace    Project Delivery & Execution:  oversee the planning, execution, and successful delivery of key Marketplace initiatives. Ensure projects are well-defined, properly resourced, and delivered on time with high quality, impacting 4+ million users in 170 countries worldwide.
Technical Oversight:  provide technical guidance and architectural input to your team, ensuring solutions are scalable, reliable, and align with the overall platform architecture. Participate in design discussions and code reviews.

Cross-functional Collaboration:

work closely with Product, Design, and other Engineering teams to define requirements, refine specifications, and translate product roadmaps into clear technical plans. Actively participate in cross-functional planning sessions to align on priorities and dependencies.
Team Leadership & Management:  lead, mentor, and manage a team of software engineers, fostering a collaborative, high-performing, and inclusive team culture. Conduct regular 1:1s, performance reviews, and support career development plans for your team members.
Process & Operational Excellence:  champion and implement Engineering best practices, standards, and guidelines for coding, testing, and infrastructure across your team. Drive continuous improvement in delivery processes, enabling rapid and reliable deployment of new features.
Learning and Growth:  continuously learn and stay up to date with industry trends, emerging technologies, and Engineering management practices to bring fresh perspectives and ideas to the team and foster an environment of innovation.
Experience we feel will set you up for success    Prior hands-on experience with e-commerce  platforms and domains (checkout, payments, catalog, pricing, promotions, order management).
Prior experience in a people leader capacity  where you successfully have mentored software engineers and have fostered a culture of continuous improvement and technical excellence within a team.
Strong systems thinking  with an understanding of designing for high traffic, high availability, and peak events (e.g., sales, promotions, holidays).
Proven extensive experience (8-10+ years) in a SaaS environment , with a track record of successfully delivering complex software solutions by effectively planning, tracking, and managing multiple projects and initiatives. Ideally with prior experience as a Senior or Staff Engineer, and hands-on programming skills in Python, Go, or a similar modern language.
Excellent written and verbal communication skills , with the ability to articulate technical concepts and project updates to various stakeholders.
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