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Field Service Engineers

Job in Toronto, Ontario, M5A, Canada
Listing for: Tetra Pak
Full Time position
Listed on 2026-01-13
Job specializations:
  • Engineering
    Maintenance Technician / Mechanic, Electrical Engineering, Automation Engineering
Job Description & How to Apply Below

What you will do

As a Maintenance Engineer you will:

  • Travel to customer sites to:
    Perform preventive and corrective maintenance, troubleshooting, and installations Analyze technical issues and escalate when needed using standard operating processes Train customer operators and support production efficiency Perform installation, commissioning, and performance validation of Capital Equipment at customer sites in alignment with the Installation-to-Performance (ItP) process Serve as lead engineer for Level 1 and Level 2 Capital Equipment installations, ensuring adherence to the ItP framework and customer requirements Lead the planning, coordination, and execution of preventive maintenance activities, maintaining compliance with the defined scope of service Efficiently reinstate equipment and production lines to operational status in accordance with agreed service targets Conduct root cause analysis, restore baseline operating conditions, and troubleshoot mechanical and electro-mechanical issues to ensure optimal system performance
  • Monitor service contracts and contribute to business development
  • Ensure compliance with safety, food quality, and reporting standards
  • Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery
  • Maintain a clean, safe work environment
  • Follow all safety protocols in accordance to OHS and Tetra Pak safety regulations and promote a safe working culture in the team
  • Who you are

  • Plus 5 years’ experience in installations, maintenance and/or service work.
  • Capability of independently performing preventive maintenance, troubleshooting industrial systems, executing installation task, completing rebuilding kit operations, and managing system upgrade implementations.
  • Education in industrial systems, automation, or process engineering
  • Hands-on experience in maintaining manufacturing equipment is required.
  • Proven ability to independently perform preventive maintenance, equipment installations, and rebuilding kit tasks.
  • Strong automation knowledge in Allen Bradley frequency drives, GE Fanuc, Rockwell RSLogix 5000, Device Net, and Ethernet communication, or similar technologies. Familiarity with PAM/SAM and DMC is a plus.
  • Ability to travel up to 10% of the time since this position is on site
  • Intermediate level of English (written and verbal)
  • A proactive, customer-first mindset
  • Why Join Us?

  • Supported to Grow:
    Advance your technical and leadership skills.
  • Empowered to Deliver:
    Make a direct impact on customer success.
  • Reach & Stability:
    Thrive in a global company with purpose and presence.
  • We Offer You
  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements
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