Fault Control Signals Specialist

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

In Asset Management and Maintenance, we play a key role in ensuring the safe, reliable, and cost-effective service of our transit system as the Metrolinx engineering technical authority and owner of more than $20 billion in assets and growing to $60 billion by 2030.

To promote an equitable, diverse, and inclusive environment, we provide the following:

Parental Leave Top-Up

Lactation Accommodation

Competitive Pension Plan

Annual Learning Reimbursement

Mentorship Program

Recognition of Prior Public Sector Service for Vacation Entitlements

Free GO Network Travel

Our Maintenance Delivery Signals - Fault Control Office is looking for a Fault Control Signals Specialist to join the team. You will be mitigating, triaging, and coordinating trouble calls across the Metrolinx corridor, this includes engaging our maintenance vendor’s and providing information to Metrolinx stakeholders.

What will I be doing?

First level support troubleshooting for the Rail Traffic Controllers.

Collecting information to determine Location, Symptom, Cause and Effect of a problem.

Identifying and protecting the situation if there is a safety concern, equipment being damaged, and there is a potential of loss of productivity.

Leveraging various signals and communications plans and schematics to assist in troubleshooting.

Gathering, interpreting, and disseminating information from various logging systems to identify the fault and take necessary corrective action.

Open, dispatch, update, and close trouble tickets to accurately record pertinent information.

Provide remote troubleshooting assistance for vendor trouble calls.

Remotely monitor and triage equipment using various SCADA systems.

Provide office support for emergent work blocks.

Participate in the investigation of all S&C accidents, major incidents, and infrastructure.

Field support, such as assisting in troubleshooting, asset auditing and training across the network as required.

Coordinate between Metrolinx and foreign railways for service affecting issues.

Assume “On-Call” responsibilities to support operational requirements.

Work Location is dependent on the Business continuity plan and training requirements.

What Skills and Qualifications Do I Need?

Completion of a degree in Engineering or a related discipline – or a combination of education, training and experience deemed equivalent.

Demonstrated experience in railway signal/communications systems design, commissioning, and/or maintenance.

Technical and project management experience in large signals, crossing warnings, electrical, Supervisory Control and Data Acquisition (SCADA) and communications projects, and signal systems network design and architecture, routing, switching, and firewalls.

Experience in contract administration to oversee contractor negotiations and resolve invoice and contract interpretation disputes.

Proficiency in MS Office (., Outlook, Word, Excel, PowerPoint,

Interpersonal and oral/written/presentation communication skills to develop standard procedures, and documents, and reports alternative technological approaches, options, and solutions.

A valid Class “G” driver’s license in good standing is required.

Working Conditions

This role is required to work 12-hour shifts, rotating days and nights every two weeks as displayed in the table below.

CYCLE
SA
SU M T W
TH F 1 OFF OFF 7AM-7PM 7AM-7PM OFF OFF 7AM-7PM 2 7AM-7PM 7AM-7PM OFF OFF 7AM-7PM 7AM-7PM OFF 3 OFF OFF 7PM-7AM 7PM-7AM OFF OFF 7PM-7AM 4 7PM-7AM 7PM-7AM OFF OFF 7PM-7AM 7PM-7AM OFF Don’t Meet Every Requirement? If you’re excited about working with Metrolinx but your past experience doesn’t quite align…