Registrarial Services & Academic Advisor; TERM

Date Posted: 02/26/2026
Req : 47094
Faculty/Division: Woodsworth College
Department: Woodsworth College
Campus: St. George (Downtown Toronto)
Position Number:
Existing Vacancy: Yes

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Founded in 1974, Woodsworth College has become a thriving community of more than 5,500 students. We celebrate excellence in a collegial setting and commit to promoting accessibility and equity. Our mission is to provide the best educational experience for a diverse student body, which includes a large number of part‑time and non‑traditional students. In addition to being a locus of student life, we sponsor a variety of academic programs.

The Registrar’s Office at Woodsworth College aims always to be a reliable first point of contact for students, providing accurate information and sound advising on academic and related issues in an atmosphere of trust, confidentiality and comfort for a diverse student body of a little over 5600 undergraduate students. The staff of the office work cooperatively to solve student issues, improve student retention, encourage academic success, promote personal development, and support student mental wellness.

Under general direction of the Director, Access Programs and Registrarial Services, the Registrial Services & Academic Advisor is responsible for initial one‑to‑one advising of students in person, by phone, by video chat and by email on matters related to course enrolment and registration, academic and related issues, academic planning and the undergraduate student experience, referring when necessary and as appropriate to specialized portfolios within the office and specialized services at the University.

The Registrial Services & Academic Advisor maximizes access to registrarial information, guidelines, practices and policies pertinent to A&S students in order to address the needs of students, answer questions, solve problems, reconcile data errors, help prospective, future and current students discover opportunities to excel, and provide students a sense of belonging to the Arts & Science community.

The Registrial Services & Academic Advisor models an impressive ability to interact effectively with people of different cultures, backgrounds and orientation and in a way that is responsive to diverse language and linguistic needs and respectful of health beliefs and practices.

Please note:
This is a front‑line position and not currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline

NOTE:
This position is a term position; ending Jan 31, 2027

• Advising students on program and/or course requirements, budgeting and personal financial management by probing and providing a range of options and possible consequences
• Resolving issues within the scope of the role and escalating problems as required
• Acting as the first point of contact for general enquiries
• Facilitating educational workshops and seminars
• Advising on the appropriateness, precedents and process for petitions and appeals, and suggesting alternative course of action as necessary
• Planning components of projects
• Analyzing administrative processes and procedures and recommending changes for improvement
• Verifying the accuracy and completeness of information, verifying and reconciling…