Records and Enrolment Supervisor

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Date Posted:01/13/2026
Req : 46609
Faculty/Division: Faculty of Arts & Science
Department: Faculty Registrar
Campus: St. George (Downtown Toronto)
Position Number:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The Office of the Faculty Registrar provides an open, professional environment that fosters a culture built on respect, goal orientation, self‑motivation, accountability, and teamwork. We believe in recognizing and valuing our employee’s contributions to the advancement of the department’s goals while promoting a strong commitment to work‑life balance among our employees.

The Office of the Faculty Registrar works closely with academic units and colleges, in the Faculty of Arts & Science concerning virtually all matters relating to Arts and Science students. Our office’s members are dedicated student service and to service excellence, and to making students’ university experience as smooth and seamless as possible. We coordinate registration and enrolment, student records, transfer credit, fees, petitions, final examinations, and graduation.

Reporting to the Associate Director, Enrolment Services & Records, the Coordinator, Records & Enrolment plans the workflow of the Records and Enrolment team in the Office of the Faculty Registrar, including all changes to student records, letter requests from students, course and program enrolment, fees assessment, records diagnostics, graduation assessment, and final mark submission and posting. The Coordinator, Records & Enrolment acts as an expert resource and first point of escalation for OFR staff, College Registrar’s Offices, and academic units for all aspects of student records and enrolment and advises staff on the interpretation of academic rules and regulations as they affect student records and enrolment.

• Interpreting policies in decision‑making and providing significant input into local policies, procedures and practices that are referred to in the future.
• Keeping well‑informed on University programs, policies and procedures.
• Researching and analyzing processes, programs and services and recommending changes for improvement.
• Implementing plans and process improvements for records administration activities.
• Planning and implementing components of registrarial projects.
• Documenting and maintaining standard operating procedures.
• Preparing draft statistical reports and summaries from data collected.
• Directing a small group in a limited area, including responsibility for scheduling and/or workflow.

• Bachelor’s Degree or acceptable combination of equivalent experience.
• Minimum four years of recent and related in the management of records and enrolment/registration processes for undergraduate students.
• Experience with data analysis, reporting and database systems.
• Supervisory experience in an unionized environment.
• Experience taking the lead in project planning.
• Demonstrated experience with undergraduate degree, program, and course requirements in a post‑secondary institution.
• Demonstrated experience with ROSI (or a similar student information system) and an understanding of Degree Explorer (or similar degree assessment/audit system) and of eMarks (or similar mark submission system).
• Experience with records management and the application of Faculty of Arts and Science undergraduate calendar rules.
• Experien…