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Technical Support HelpDesk/Support CRM System

Digital Customer Success Strategy Lead

Job in Toronto, Ontario, C6A, Canada
Listing for: Prophix Software, Inc.
Full Time position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, CRM System
  • IT/Tech
    Technical Support, HelpDesk/Support, CRM System
Salary/Wage Range or Industry Benchmark: 90000 - 140000 CAD Yearly CAD 90000.00 140000.00 YEAR
Job Description & How to Apply Below
A financial technology company is seeking a Digital Customer Success Manager to drive customer engagement and optimize the digital customer journey. The ideal candidate will have 5-8+ years of experience in customer success and a strong data-driven mindset. This role involves defining strategies, leading digital programs, and working closely with cross-functional teams to enhance customer adoption and retention. The company offers comprehensive benefits, a supportive work environment, and a competitive salary range of $90,000 to $140,000 CAD.
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