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Escalation Specialist — Tax & Water
Job in
Toronto, Ontario, M5A, Canada
Listed on 2026-02-28
Listing for:
Cambridge Training & Development Advisory Group
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A Canadian municipality is seeking a customer-focused Escalation Specialist to join the Financial Services Division. This individual will support staff with complex revenue issues, resolve escalated customer issues, and maintain procedural documentation. The ideal candidate will have a two-year college diploma and three years of relevant experience in customer service. The position offers a salary range of $72,582 to $77,132 and a comprehensive benefits package.
This role requires strong communication and analytical skills.
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