Client Care Specialist YYZ

Join to apply for the Client Care Specialist YYZ role at Execaire Aviation

As Canada’s premier private jet company with a legacy spanning over 60 years,
Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services.

At Execaire Aviation
, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation.

Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can truly take flight!

The Execaire Aviation Client Care Specialist (CSS) is responsible to the Client Care Supervisor for the customer-focused activities within the Execaire’s VIP Lounge. The position is based out of Pearson International Airport at Execaire’s FBO facilities in Mississauga.

• Booking hotels, car/limo rentals, catering, etc.
• Overseeing commissary
• Ordering supplies
• Ensuring top‑tier client‑experience from beginning to end of a client’s trip
• Coordinating with Line Crew to ensure first‑in‑class Customer Service response to client inquiries
• Provide FBO with general administrative support
• Provide FBO Sales support
• Perform other related tasks as assigned by the Customer Service Supervisor and/or General Manager

The CCS will be expected to adjust his/her shift to cover for vacations, holidays, sick days, during breaks or as may be needed from time to time depending on volume of movements.

• Hospitality industry experience is highly desirable
• Aviation industry experience is highly desirable
• Good computer skills (including Outlook, Excel, PowerPoint, etc.)
• Understanding of various aviation flight planning platforms highly desirable
• Exceptional communications skills (both verbal and written)
• Impeccable attention to detail

We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.

Entry level

Full‑time

Other

Airlines and Aviation

Referrals increase your chances of interviewing at Execaire Aviation by 2x

Apply BELOW