Travel Counselor, Bilingual
Job in
Toronto, Ontario, M5A, Canada
Listing for:
eTeam
Full Time
position
Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Client Relationship Manager, Customer Success Mgr./ CSM
-
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Job Title:
Travel Consultant
Location:
Remote
Contract:
-Month ContractPay Rate: CAD $/hrFrench required, Sabre, corporate experience, Tico certified required – Supporting our French team.
What You’ll DoAdvise and arrange travel for corporate business customers (both individuals and groups)Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional servicesArrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodationsDeep understanding and experience in using GDS system, Sabre.Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirementsUse positive telephone service techniques and act on special customer requestsCollaborate within your team to coach, mentor, and provide constructive feedback to improve service levelsWe look forward to sharing more detailed job functions and key performance indicators during
the interview process.
Requirements:What We’re Looking For
Bilingual in French and English. Reading/writing/speaking - Must- years of corporate travel experience.Passion for excellence in client service, including proactive anticipation of needsNative GDS expertise Sabre - MustProfessional communication (written and verbal)Attention to detailAct with integrity, and look after personal traveler informationPossess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)Resolving customer issues quickly and independently / with supplierTeamwork and openness to feedback
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