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Customer Service Rep

Complaints Resolution Specialist - Hybrid Banking

Job in Toronto, Ontario, C6A, Canada
Listing for: HomeEquity Bank
Full Time position
Listed on 2026-02-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A national bank in Toronto is seeking a Complaints Management Specialist to effectively handle escalated customer complaints. The role involves collaborating with various departments to ensure timely resolution and documentation of complaints. Candidates should possess strong communication and analytical skills, with at least 5 years of call center or related experience. The position offers a hybrid work environment and a chance to contribute to continuous improvement in customer service.
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