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HelpDesk/Support Customer Success Mgr./ CSM Technical Support Client Relationship Manager

Senior SMB Customer Success Lead

Job in Toronto, Ontario, C6A, Canada
Listing for: Chexy Co.
Full Time position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading fintech startup in Toronto is seeking a Customer Success Lead (SMB) to manage a portfolio of small and medium business clients. This role involves owning the customer experience from onboarding to ongoing support, ensuring high-quality resolutions and building impactful relationships. The ideal candidate has over 3 years of experience in customer success, excellent written communication skills, and the ability to navigate issues effectively.

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Position Requirements
10+ Years work experience
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