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Customer Success Manager — Retention & Advocate

Job in Toronto, Ontario, C6A, Canada
Listing for: CMiC
Full Time position
Listed on 2026-01-18
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 70000 - 85000 CAD Yearly CAD 70000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Manager — Retention & Growth Advocate
A leading construction management software provider seeks a Customer Success Manager to enhance customer retention and loyalty in Toronto, Ontario. This role requires strong relationship management skills and the ability to interpret customer data for optimal service delivery. Key responsibilities include advocating for customers, implementing retention strategies, and ensuring smooth transitions between teams. Applicants should have a Bachelor's degree and 2+ years of relevant experience.

A competitive salary of $70,000 to $85,000 is offered, along with a comprehensive benefits package.
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