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Customer Success Mgr./ CSM HelpDesk/Support

Customer Success Director – North America Growth Leader

Job in Toronto, Ontario, C6A, Canada
Listing for: EcoOnline
Full Time position
Listed on 2026-01-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A global tech company is seeking an experienced Customer Success Director in Toronto to lead their North American Customer Success team. In this pivotal role, you will manage a team of 5 Customer Success Managers, focus on enhancing customer experiences, and drive revenue growth. The ideal candidate should have over 7 years of experience in customer success and a strong track record in revenue retention within a B2B SaaS context.

This role offers extensive benefits and promotes a culture of inclusion and growth.
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