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Customer Service Rep HelpDesk/Support Bilingual Technical Support

Omni-Channel Customer Care Specialist

Job in Toronto, Ontario, C6A, Canada
Listing for: Ontario Cannabis Store
Full Time, Contract position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 58013 - 64000 CAD Yearly CAD 58013.00 64000.00 YEAR
Job Description & How to Apply Below
A provincial cannabis retailer in Toronto is seeking a Customer Service Representative to manage inquiries and support customers via phone, email, and live chat. The ideal candidate will have at least 2 years of experience in customer service, preferably in a call center, and strong problem-solving skills. Responsibilities include tracking customer trends, resolving order issues, and assisting retailers. This full-time position offers a salary range of $58,013 to $64,000 for a 12-month contract.
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