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Customer Success Manager — Retention & Advocate
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-01-17
Listing for:
CMiC
Full Time
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support, Client Relationship Manager
Job Description & How to Apply Below
A leading construction management software provider seeks a Customer Success Manager to enhance customer retention and loyalty in Toronto, Ontario. This role requires strong relationship management skills and the ability to interpret customer data for optimal service delivery. Key responsibilities include advocating for customers, implementing retention strategies, and ensuring smooth transitions between teams. Applicants should have a Bachelor's degree and 2+ years of relevant experience.
A competitive salary of $70,000 to $85,000 is offered, along with a comprehensive benefits package.
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