Supervisor, Onsite

Our Incora Story is really taking off – we’d love you to join us for the journey.

We are currently seeking an exceptional customer service professional to join us as a Onsite Supervisor

As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.

The Onsite Supervisor is accountable for representing Wesco Aircraft at customer production sites, interacting and coordinating directly with the Customer representatives and on-site functional area managers to effectively maintain and replenish customer supply bins; and for providing an on-site presence and liaison to assist in monitoring stock levels, resolving issues and expediting critical needs in support of customer requirements. The JIT On Site Supervisor may be required to travel/drive from customer site-to-site, as needed.

The Supervisor, Onsite is responsible for communicating all relevant program information to the Program Manager including, but not limited to, notification of critical stock outs, coordinating New "Add" and/or "Off" contract requirements; opportunities for quality or process improvements, and communicating opportunities to provide additional value-added services for increased customer satisfaction and program profitability.

· Excellent organizational and time-management skills

· Clear and accurate data entry and documentation skills

· Strong follow-through and perseverance to handle multiple tasks simultaneously.

· Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers.

· Ability to be detailed oriented and perform in-depth research, if required

· Ability to be cross trained in multiple critical areas of the department.

· Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable) as required.

· Must be open to schedule demands changes and demands, per customer needs.

· Must have the ability to travel/drive from customer site-to-site, as necessary.

· Must have and maintain own/reliable transportation and company-approved driving record.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

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Courage Take ownership for issues and problems.

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Collaboration Share knowledge and experience with others.

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Commitment – Focus on ensuring internal and external customer expectations are met in a timely way.

What Incora can offer you: An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.

· We want you to share in the success of Incora, so every employee is eligible for one of our incentives programs.

So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can’t wait to hear from you

We are passionate about Diversity & Inclusion and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.

Incora™ is a leading,…