Customer Experience Associate - Yonge & St. Clair

Customer Experience Associate - Yonge & St. Clair, Toronto (18.75 hours/week)

Join the 25‑first applicants for the Customer Experience Associate role at Accelerate Her Future®.

As a Customer Experience Associate, you are the face, character, and heart of our branches. You help customers achieve their financial goals by providing exceptional service throughout their journey.

Key responsibilities include:

• Taking a proactive approach to discovering customer needs and listening to understand what they are asking for.
• Processing day‑to‑day transactions.
• Nurturing rich, long‑standing relationships.
• Contributing to branch targets by identifying and fulfilling simple sales opportunities.
• Being a technology expert, introducing clients to our mobile banking applications, and helping them manage banking needs.

• Proven customer service skills through work or community involvement.
• Professional, friendly, and efficient communication.
• Flexibility to work a flexible schedule.
• Comfortable in simple sales situations.
• Strong technical skills, with the ability to promote digital and self‑service banking options.

• The opportunity to join a forward‑thinking organization surrounded by a collaborative team of innovative thinkers.
• A rewarding career path with diverse opportunities for professional development.
• Internal training to support your career growth and skill enhancement.
• An organization committed to making a difference in our communities—for you and our customers.
• Recognition and reward for high performance, with leadership support through meaningful development conversations that enable faster advancement.
• A competitive compensation and benefits package.

Canada:
Ontario:
Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose, "for every future," we help customers, families, and communities achieve success through a broad range of advice, products, and services.

We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation—such as an accessible interview site, alternate format documents, ASL interpreter, or assistive technology—please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role.

We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

• Entry level

• Full‑time

• Other

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