Account Manager

Account Manager - full time permanent

Applicants must demonstrate fluent and articulate communication skills in English. As a Customer Success Manager, you will be responsible for delivering a premium support experience to our customers. You will build and maintain strong relationships with high‑value customers, addressing their unique needs and ensuring their experience is seamless and enjoyable.

• Build and nurture relationships, understanding their preferences and providing personalized support.
• Issue Resolution:
  Handle and resolve escalated issues demonstrating a high level of problem‑solving skills and attention to detail.
• Account Management:
  Manage accounts, ensuring accurate and up‑to‑date information and providing assistance with account‑related matters.
• Exclusive Offers and Rewards:
  Collaborate with marketing and promotions teams to provide our customers with exclusive offers, rewards, and personalized experiences.
• Feedback Collection:
  Gather feedback to identify areas for improvement and communicate insights to the broader team.

Bachelor’s degree in a relevant field or equivalent work experience.

• Applicants must demonstrate fluent and articulate communication skills in English.
• Experience:
  
  Minimum 2 years of experience in customer support.
• Customer‑Centric:
  Passionate about providing exceptional service and understanding the unique needs and expectations of our customers.
• Communication
  
  Skills:
  
  Excellent communication skills, both written and verbal, with the ability to engage effectively with our customers.
• Problem‑Solving:
  Strong analytical and problem‑solving skills, with the ability to handle complex issues and provide innovative solutions.
• Confidentiality:
  Ability to handle sensitive information with discretion and maintain the confidentiality of our customers.

• Exciting projects using cutting‑edge technologies, collaborative and supportive work environment.
• Competitive salary and bonuses, fantastic company events.
• Opportunities for career development, growth, and advancement.
• Group benefits including extended healthcare, dental care, vision care, and disability insurance.
• On‑site leisure facilities, on‑site parking.
• Send resume to