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Customer Success Mgr./ CSM CRM System

Strategic Enterprise CS Leader: Onboard, Adopt, Expand

Job in Toronto, Ontario, C6A, Canada
Listing for: Accord
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, CRM System
Job Description & How to Apply Below
A fast-growing SaaS startup is seeking a Senior Enterprise Customer Success Manager to own the full customer lifecycle. This pivotal role involves managing onboarding, driving customer outcomes, and building strong relationships with mid-market and enterprise customers. The ideal candidate will possess 5+ years of experience in customer success within a B2B SaaS environment and have a data-driven approach to customer engagement.

This role offers competitive pay and unlimited PTO in a hybrid work setting.
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