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Customer Success Mgr./ CSM CRM System

SaaS Customer Onboarding Lead

Job in Toronto, Ontario, C6A, Canada
Listing for: Bridgit
Full Time position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading SaaS company in Toronto is searching for a Customer Onboarding & Implementation Manager. In this pivotal role, you will manage the entire onboarding lifecycle for new customers, ensuring a seamless transition from sales to implementation. You will lead a team, oversee the onboarding processes, and work cross-functionally to drive customer success. The ideal candidate will have significant experience in B2B SaaS onboarding, exceptional project management skills, and a passion for client engagement.

This position offers a competitive salary and a collaborative work environment.
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