Content Lead, QuestMedia

Overview

Questrade Financial Group (QFG), through its companies — Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc. — provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers.

Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.

We’re looking for our next Content Lead, Quest Media. Quest Media is a modern digital newsroom launched by Questrade to replace boring financial jargon with sharp, human-centered stories that help Canadians actually understand their money and the markets. The Content Lead will report to the Deputy Editor and will manage the end-to-end content lifecycle, from refining contributor pitches to overseeing the daily production of articles, newsletters, and multi-format deep dives.

You will uphold uncompromising standards for precision and authority, provide developmental editing to freelancers, enforce a rigorous style guide, and manage fact-checking and compliance workflows. You will also function as a strategic partner in planning reactionary and long-term content, serving as a reliable backup for the Deputy Editor.

Need more details? This role is responsible for facilitating the content production process in a timely manner, working with external contributors, and ensuring every piece of published content is authoritative, engaging, and consistent with our voice and mission.

In this role, responsibilities include but are not limited to:

• Content strategy:
  Participate in strategic editorial planning, helping to develop short-form reactionary content, medium-length articles, long-form deep dives, and long-term, event-based content.
• Freelance management:
  Manage the creative workflow for external contributors, including soliciting and refining pitches and providing comprehensive editing for all submissions. Regularly consult with the Deputy Editor to determine which pitches to greenlight, assisting in the curation of the editorial calendar.
• Manage production workflows:
  Oversee the end-to-end content lifecycle (pitching and approval to editing and publication), maintaining a daily delivery cadence across all platforms, from shortform content to longform content. This includes producing…