Sales Operations Senior Analyst

Job Category

Operations

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

This is a high‑impact role within Salesforce’s Professional Services organization, where strategy and execution come together. You will partner closely with senior leaders to influence priorities, shape long‑term go‑to‑market (GTM) strategies, and drive the operational changes that turn plans into results.

We are seeking an experienced Senior Analyst or Lead to join our Global Sales Strategy & Operations team. In this high‑visibility role, you will operate in a fast‑moving, evolving environment to optimize business performance, drive GTM innovation, and enable the organization to scale. You will own core planning, forecasting, performance management, and executive reporting, delivering insights that guide decision‑making at the highest levels.

• Strategy & Execution Partner:
  Act as the regional Sales Strategy & Operations lead and trusted advisor to the regional SVP and senior stakeholders. Drive day‑to‑day execution including forecasting, pipeline analysis, seller productivity tracking, and business reviews.
• Go‑to‑Market Planning & Execution:
  Own and execute the annual planning cycle for the region, including org and capacity design, account and follower carving, quota setting, and regional investment planning. Ensure execution excellence across planning and performance cycles.
• Bookings‑to‑Revenue Forecasting: own the regional bookings forecasting process (cadence, deep‑dives, ghost write executive readouts) to accurately predict bookings and recommend strategic pivots needed to hit targets. Partner directly with regional Business Operations and Sales Leaders translate pipeline health and bookings into revenue insights, proactively recommending revenue impacts from deals and strategic investments.
• Business Health & Data‑Driven Insights:
  Drive optimal regional performance by owning business health monitoring. Proactively identify risks and opportunities across pipeline, capacity, productivity, and execution, translating complex data into clear, actionable insights and executive‑ready dashboards/presentations for strategic decision‑making.
• Operating Cadence & Process Optimization:
  Partner with regional Leadership to manage the operating rhythm of the business, including Quarterly Business Reviews (QBRs) and performance deep‑dives. Champion cross‑functional collaboration and lead initiatives to identify, simplify, and automate processes—incorporating AI where applicable—for improved efficiency and data quality across reporting and analytics.

• Proven experience in Sales Strategy, Sales Operations, Rev Ops, or Business Operations — ideally within a SaaS or high‑growth environment.
• Forward‑thinking approach to productivity, including the proactive use of AI tools to automate workflows and enhance decision‑making.
• Strong analytical and problem‑solving skills, with experience across forecasting, pipeline management, capacity planning, and GTM execution.
• Experience building executive‑ready reporting and insights using tools such as Tableau, CRM Analytics, or similar BI platforms.
• Advanced skills in Google Sheets/Excel and presentation tools (Slides/PowerPoint).
• Excellent communication and storytelling skills; able to simplify complex data for senior audiences.
• Strong ownership mindset — proactive, detail‑oriented, and comfortable operating with ambiguity.
• Experience coaching, onboarding, or acting as a senior point of contact is a strong plus.
• Demonstrates a growth mindset, entrepreneurial energy,…