Product Manager

About Web Beds

Launched in 2013, Web Beds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers, aggregates and merchandises that content in the Web Beds platform, then distributes it to its global network of travel trade buyers, who sell to the travelling public.

Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage Web Beds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.

Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the Web Beds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of Web Beds trade only booking sites.

Web Beds operates globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and Americas - with over 1,900 travel professionals working in 120 cities across 50 countries worldwide.

Find out more about the Web Beds business at  Web Beds is a travel brand of the Web Travel Group (ASX : WEB).

The Product manager plays a major role in supporting the Contracting team in relationship management with hotel partners by optimizing rates and availability through targeted actions, as directed by Line Managers.

To be responsible for either a single destination or a larger geographical area. The area may be changed based on the business's needs.

To build and maintain key relationships within the department, as well as inter-company.

• Responsible for maintaining contractual hotel allocations, last‑minute availability, and overall portfolio availability.
• Work with Hotels and Contracting Manager on special offers and promotions.
• Review, accept or negotiate against stop sales.
• Evaluate production and determine follow‑up action.
• Educate hotel partners on supplier interface and implement training and usage.

• Undertake regular price comparisons for a given destination always to ensure we have the best rates.
• Assist with mapping and setting live of BAR contracts. Liaising with relevant teams to see the task through to the end.
• Analyse, investigate, and implement recovery of 3P bookings to DC according to departmental parameters.

• Undertaking tasks in relation to the control of hotel availability and price competitiveness.
• Analyse and maximise availability and exposure in hotels where we have signed Marketing Fee and Overrides, and monitor actual situation to reach targets.

• Analysis of key reports and statistics, along with other ad‑hoc reports, to help drive revenue.

• Commercial awareness in the travel industry.
• Good Microsoft Office knowledge, especially Excel and Outlook.
• Personal effectiveness with strong communication and influencing skills.
• Comfortable using phone to negotiate with suppliers.
• Experience in working in a fast‑paced and multi‑cultural environment.
• Proactive, with the ability to offer solutions to issues encountered.
• Personable with lots of enthusiasm and a “can‑do” attitude.
• Team player.
• Self‑starter.
• Ability to use multiple systems.
• Ability to negotiate.
• Ability to work independently as well as part of the team.
• Ability to prioritise.
• Organised with impeccable attention to detail.
• Numerically astute.
• Ability to build effective working relations both internally and externally.

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