Manager, Channel Content Development
Job in
Toronto, Ontario, M5A, Canada
Listing for:
Scotiabank
Full Time
position
Listed on 2026-03-09
Job specializations:
-
Business
Business Management
Job Description & How to Apply Below
Is this role right for you?
In this role you will:
Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.Leads the design and development of high-quality, multi-modal learning experiences by overseeing production, collaborating with designers, and applying adult learning and experiential principles.Collaborates with stakeholders and SMEs across geographies to validate content accuracy and ensure deliverables drive measurable business outcomes in a high-performance environment.Oversees reporting and CMS dashboards to ensure learning development completion and alignment with project scope and timelines, while providing insights and recommendations based on trend analysis.Implements learning evaluation tools, including learner scorecards and feedback loops, to measure effectiveness and drive continuous improvement.Manages CMS adoption and SLA performance while maintaining training content to ensure compliance and currency; contribute expertise to strategic planning and learner journey design.Stays current with industry trends and digital learning technologies to enhance operational excellence and innovation in solution delivery.Leads and develops a team of Designers, fostering a culture of innovation and collaboration, while building strong cross-functional partnerships to align training with business strategy and ensure high-quality content delivery.Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the teamDo you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
Post‑secondary education in Adult Learning, Education, Communications, or related field. 5+ years of experience in learning design, instructional design, or training program management (financial services experience preferred).Experience leading design teams, managing multiple projects, and working with cross‑functional stakeholders.Strong technical skills in content creation tools; experience with CMS, LMS, or LXP platforms is an asset.
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
