Why you’ll love working here:
high-performance, people-focused culture
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
learning and development initiatives, including workshops, Speaker Series events and access to Linked In Learning, that support employees’ career growth
membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security
competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).
optional post-retirement health and dental benefits subsidized at 50%
yoga classes, meditation workshops, nutritional consultations, and wellness seminars
the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
Job Summary
The Product Manager is responsible for the identification, development, evaluation, and maintenance of new product strategies that enhance the service experience of HOOPP's current members and employers. The individual will be responsible for understanding and managing the evolving needs of the pension business, with the ability to identify emerging risks, raise issues, and find resolutions to deliver the right business outcomes.
They have an in-depth understanding of the customer experience and value proposition of HOOPP's service model and can leverage digital capabilities and communications to provide product features and service offerings that are appreciated and valued by our members and employers.
What you will do:
Lead the development and fulfillment of product strategies by creating a vision, go-to-market, and execution road map to support the growth of the digital platform
Leverage digital technologies to enhance internal administration through process automation and redesign of tools to support the service model
Identify new product opportunities and provide input to strategies that span the end-to-end client experience for the target audience; direct their implementation and execution while ensuring the appropriate economic value
Translate product strategies into product initiatives and lead or support multidisciplinary and cross-functional teams in delivering enhancements to product, service, or process design. This includes not only assigning tasks but actively assisting team members in completing those tasks.
Manage the development and implementation of new products and/or enhancements to existing products
Identify, build, and own business requirements from all major stakeholders for specific product features and services, including requirements associated with Target Audience communications, internal training, and support
Manage product and service positioning, ensuring consistency across the product offering and service platform
Manage the portfolio of existing product features, promoting adoption and maintaining competitiveness with features provided by other peer plans
Ensure the successful and timely completion of multiple, simultaneous projects.
Provide project management support including plans, schedules, budgets, and status on specific initiatives, monitor progress against planned objectives
Monitor the marketplace for opportunities, improvements, regulatory and industry-wide developments; collect and analyze information and data regarding trends, internal and external stakeholders to propose product innovations and enhancements
Provide input and direction on vendor negotiations and external consultant arrangements; management of vendor relationships as required to support the product
Build cohesive and compelling presentation material that can be used by senior management to build support and buy-in for operations initiatives; make presentations to various stakeholders and audiences as necessary (client presentations,…
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search: