Participant Affairs, Senior Specialist

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* Who We Are:

** Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
** Who You Will Work With:
** Reporting to the Leader, Participant Regulation, this vacant role will support the management and co-ordination of client enrollment and committee engagement activities. You will be responsible for distributing notices, presentation materials and legal agreements to Clients on behalf of Interac.  You’ll engage and correspond with clients and various internal teams including Legal, Compliance, Client Solutions and Product. This is a key internal and external facing role within the Legal, Compliance and Regulations team.
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* What You Will Do:

*** Lead the client enrolment process by assembling onboarding packages, responding to inquiries, and drafting correspondence for Interac’s Products and Services
* Conduct preliminary reviews for client application packages and providing recommendations to management
* Provide interpretations and responding to onboarding-related inquiries for all of Interac’s Products and Services
* Work directly with the Client and Implementation teams on onboarding new applicants
* Update and maintain Participant Affairs’ frameworks, processes and contact lists
* Provide first-level recommendations on the development and maintenance of onboarding frameworks
* Promote effective collaboration with business unit owners for external committee communications
* Support the management of all the Corporation’s advisory committee meetings in accordance with obligations set out in Interac’s Agreements. This includes:  + Leading the annual reconstitution  + Scheduling agenda setting meetings  + Reviewing, updating and distributing materials  + Taking comprehensive meeting notes/minutes and aligning with relevant internal stakeholders prior to distribution to Clients  + Maintaining records and materials for internal purposes  + Working co-operatively with internal stakeholders to ensure advisory committee materials are submitted  + Assisting the Chair
* Support the maintenance and publication of corporate obligations with respect to clients.  This includes:  + Current and complete official client lists  + Advisory committee representation lists  + Fulfilling Agreement obligations (i.e. around onboarding, offboarding)
* Perform other tasks as may be directed
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* What You Bring:

*** Minimum 2+ years of experience in similar role
* University/College education (or equivalent in experience)
* Familiarity with and understanding of the payments industry and the regulatory environment is an asset
* Strong documentation development background, particularly in financial services
* Strong critical thinker, with the analytical skills to identify, evaluate and resolve business challenges, and competing points of view
* Experience producing formal communications
* Experience managing documents and data in an electronic database
* Strong interpersonal skills and an ability to work collaboratively with others to achieve a common goal
* Solid critical thinking, analytical and problem resolution skills to analyze trends and impacts, identify options and implications, and propose practical solutions
* Able to multi-task, prioritize activities, and meet time-sensitive deadlines
* Resourceful, organized and possess sound judgment
* Strong writing, grammar and proof-reading skills
* Ability to research and/or investigate issues to execute on assigned tasks
* Eligibility to work for Interac…