Manager, Specialty Leasing and Tenant Relations

The Well is looking for a Manager, Specialty Leasing and Tenant Relations to join our team.

As the Manager, Specialty Leasing and Tenant Relations, you play a key role in shaping team culture and driving performance at The Well. You are responsible for sourcing and securing new clients, strengthening industry relationships and maximizing projected revenue. In doing so, you help deliver the distinctive experience our tenants and visitors expect at The Well.

The Well is a unique and innovative joint venture between Allied and Riocan. Located at Spadina and Front, The Well brings together three million square feet of retail, office, and residential space constructed over 7.7 acres. Through this, The Well sets the stage for meaningful experiences that draw people from down the street and across the globe to eat, shop, work, live and play in Toronto.

• Design, build and scale The Well’s specialty leasing program, including kiosks, pop-ups, temporary in-line space, storage and experiential activations.
• Establish and execute the vision, strategy, standards and operating processes for specialty leasing in alignment with The Well’s brand and long‑term objectives.
• Drive ancillary revenue through specialty leasing, sponsor ships, partnerships, activations, digital and static centre media, telecom license agreements and film and media productions.
• Proactively source, curate and secure innovative local, national and emerging brands that enhance tenant mix and elevate the customer experience.
• Identify, support and incubate start‑up entrepreneurs within the specialty leasing program.
• Prepare, negotiate and execute binding license agreements with temporary tenants.
• Develop pricing strategies, performance benchmarks, forecasting models and measurable success metrics.
• Monitor performance, prepare forecasts and drive continuous improvement initiatives to maximize revenue and NOI.

• Act as an internal entrepreneur, identifying new concepts, partnerships and activation opportunities across the property.
• Test, iterate and refine specialty leasing formats based on performance data, customer feedback and market trends.
• Collaborate with Marketing, Digital and Experience teams to integrate specialty leasing into broader placemaking, sponsorship and experiential strategies.
• Champion bold ideas that enhance vibrancy, traffic and brand relevance — even where no precedent exists.
• Present and articulate a best‑in‑class vision for the property to existing and prospective tenants and partners.

• Serve as a senior relationship lead and first point of contact for temporary and specialty tenants.
• Foster strong, trust‑based partnerships with tenants through transparent communication and proactive problem‑solving.
• Support tenant onboarding, openings and ongoing operations with a solutions‑oriented mindset.
• Act as a connector between tenants and internal teams to resolve issues efficiently while ensuring alignment with property standards and agreements.

• Lead Partnership Brand Meetings between Rio Can and Allied stakeholders.
• Partner closely with Leasing, Property Management, Marketing, Operations, Programming and Finance teams to ensure alignment and seamless execution.
• Support retail programming, seasonal initiatives and on‑site events that drive engagement and performance.
• Lead the planning and execution of on‑site activations and events, including permitting, logistics, community partnerships, operations and post‑event performance analysis.
• Oversee the sourcing, onboarding and management of vendors, event concepts and artists that enhance the customer experience.
• Maintain consistent communication with Property Management to ensure activations, sponsor ships and installations are executed according to plan.
• Coordinate with suppliers and contractors to ensure timely delivery, installation and strike of programs and seasonal décor.

• Coach and work with the Specialist, Retail Partnerships to achieve individual and property objectives.
• Foster a collaborative, high‑performance team culture across departments.
• Cont…