Senior Market Research Manager Job Toronto area,Ontario Canada,Business

Position: Senior Market Research Manager, Employee Experience

What makes this role important at Ipsos?

As a Senior Market Research Manager in Employee Experience, you will play a pivotal role in designing and executing employee listening programs, managing platform implementations, analyzing and reporting on actionable insights to our clients. You’ll support some of Canada’s leading organizations in navigating workplace transformation and talent strategy. This role involves strong project management, critical and analytical thinking, and client-facing skills.

What you can expect to be doing:

Contributing to all aspects of the research process, including research design, questionnaire development, survey programming, data quality assurance, analysis, and report delivery

Managing research programs from launch to long-term execution, with a focus on ensuring consistency, insight, and impact

Acting as a main point of contact for our clients—building strong, consultative relationships and delivering timely updates and recommendations

Supporting internal process documentation and identifying opportunities for continuous improvement in service delivery

Collaborating with internal teams (data processing, analytics, operations) and external partners (., platform vendors) to ensure high-quality execution

Mentoring and supporting junior team members, contributing to their development and success

This might be the job for you if you have:

A Bachelor’s degree in a related field (., Psychology, Sociology, Human Resources, or Research)

4–6 years of experience in quantitative research, with a focus on employee experience or related HR/organizational consulting considered a strong asset

Familiarity with employee engagement surveys, lifecycle surveys, or HR analytics tools and methodologies an asset

Strong project management skills with the ability to juggle multiple priorities and meet deadlines

Comfort working with large data sets and interpreting complex information to tell a compelling story

Self-motivated with a proactive mindset with excellent communication and relationship-building skills

A collaborative spirit and an ability to thrive in a team-oriented, dynamic and deadline driven environment

Proficiency in SPSS an asset

Experience working with platforms like Qualtrics, Medallia, or other platforms an asset

In accordance with Ontario & British Columbia law, the estimated base salary range for this role is $73,000-$75,000 CAD. Your final base salary will be determined based on several non-discrimatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

What’s in it for you:

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.


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