Senior Manager, Process Engineering

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At CIBC, we embrace your strengths and your ambitions, so you are empowered  team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

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As part of the Enterprise Anti-Money Laundering (EAML) group, you will support our strategic journey toward realizing our vision of becoming a leading Anti-Money Laundering, Anti-Terrorist Financing, and Sanctions Program—safeguarding our clients’ ambitions. Guided by the principles of client focus, business innovation, and process simplification, you will leverage your process engineering expertise to lead EAML process improvement initiatives. Your responsibilities will include analyzing, planning, developing, testing, and implementing these initiatives.
Additionally, you will provide consultation on process designs for EAML projects with significant process components. As an advocate for continuous improvement and simplification across the business, you will recommend enhancements to the EAML Leadership team by seeking input from users, conducting proactive research, and collaborating closely with stakeholders to identify new requirements that improve AML systems and processes.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

• Process engineering - Utilizing process engineering and project management methodologies (including DMAIC and Kaizen), you will conduct process assessments to identify improvement opportunities and waste. You will Use advanced statistical analysis and data-driven problem solving to identify and address root causes of inefficiencies. Recommend solutions that positively impact productivity, and develop control plans to measure the effects of implemented changes. You will plan, track, and assess final impacts where applicable, using project plans, process maps, time studies, impact analysis, and recommendations.

• Project Management Foundations & KPI Measurement: Apply foundational project management practices in your initiatives, including tracking progress, managing deliverables, and measuring key performance indicators (KPIs) to ensure the success and sustainability of process improvements. Demonstrate consistent project tracking and delivery with minimal variation.

• Value Quantification & Prioritization - Assess and quantify the potential impact of process and automation initiatives, prioritize projects based on business value, and ensure efficient resource utilization.

• Technical Enablement - Leverage skills in process re-engineering, data analytics, and intelligent automation to design and deliver robust solutions. Experience with AI enablement, and automation tools is an asset.

• Expected Benefits Realization – Evaluate, assess, and support process owners in achieving and realizing the anticipated benefits of process improvement initiatives, including improvements in process speed, risk mitigation, compliance adherence, and capacity creation.

• Governance, tracking and reporting - You will take accountability and ownership of leading critical AML business process improvement initiatives from initiation through to closure. You will manage stakeholder adoption and change management associated with these deliverables while ensuring governance and compliance requirements are met. You will ensure clear, comprehensive documentation and progress reports for all initiatives are produced and maintained.

• Executive communication - You will consolidate and provide clear and concise communication to the Senior Leadership team regarding process improvement initiatives. Utilizing strong verbal and written communication skills, you will articulate analysis and recommendations effectively.

• Relationship management and collaboration - You will help internal…