Senior Manager, Product, Business Credit Cards

Overview
In this role, you will be accountable for the strategy, management and delivery of the RBC Small Business Credit Cards product portfolio. You will set strategic direction for our market‑leading product suite to ensure that we exceed our client expectations in a digital first approach. You will synthesize and execute strategies across multiple partners and stakeholders. You will be responsible for keeping up to speed on the business landscape in Canada, and ensuring RBC continues to evolve and capitalize on emerging opportunities.

You will contribute to the overall financial goals of the business and lead on the development and implementation of key strategic initiatives.

What will you do?

Responsible for the day‑to‑day product management of a set of market leading Business Credit cards, including ownership of the client experience, product’s financial performance and policies.

Responsible for the development and execution of strategies intended to enhance and transform the products to ensure they provide exceptional value to our clients and remain competitive in the Canadian market. The incumbent will need to seek out and identify market trends that should drive product strategy and innovation.

Responsible for development of executive level presentations and business cases to support product enhancements and strategic recommendations.

Support Leadership team in developing and implementing comprehensive business strategies to facilitate growth, focusing on long‑term goals and profitability for the overall Small Business credit cards product portfolio, including collaboration with partners to support execution.

Identify performance trends and recommend initiatives to increase product competitiveness in the Business Credit Cards space.

Lead the execution of initiatives as required to ensure our products and practices meet compliance requirements and minimize risk.

Build strong relationships across various internal and external stakeholders, such as Loyalty, Operations, Technology, Marketing, Credit Card networks and others to drive cross‑domain collaboration.

Provide leadership oversight on various Business Review processes, including data analysis and collaboration with key partners for reporting and business updates.

Develop and maintain expertise and understanding of the competitive landscape to drive innovative thinking and differentiation.

What do you need to succeed?
Must have:

5+ years experience in business banking and product management.

An innovative thinker who is proactive, well organized with attention to detail, and thrives in a fast‑paced environment.

Exceptional critical thinking skills and a passion for solving ambiguous and complex business issues through a structured approach.

The ability to dive very deep, from both a quantitative and qualitative standpoint, and translate findings into clear, insightful messages and recommendations for senior executive audiences.

Strong verbal and non‑verbal communication skills, including advanced experience in creating PowerPoint presentations for C‑level executives and leaders.

Strong Excel and analytic skills for reporting.

Comfort with ambiguity and ability to adapt to changing priorities driven by a fast‑moving competitive landscape.

A proven collaborator, with the ability to grasp new concepts quickly, and lead cross‑functional teams.

Undergraduate degree.

Nice to have:

Demonstrated experience within the credit card industry (e.g., knowledge of credit card financial and analytical skills).

Awareness of retail or business banking landscape in Canada and/or previous experience with external partners.

Technology/solutions acumen, with a focus on digital transformation and innovation.

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

See Your Impact :
Opportunity to influence the bank’s strategic direction and make a difference and lasting impact.

End‑to‑end Delivery :
Opportunity…