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Sales & Operations Planning Director

Job in Toronto, Ontario, M5A, Canada
Listing for: Institut Rosell-Lallemand Inc.
Full Time position
Listed on 2026-02-28
Job specializations:
  • Business
    Operations Manager, Business Management, Supply Chain / Intl. Trade, Business Analyst
  • Management
    Operations Manager, Business Management, Supply Chain / Intl. Trade, Business Analyst
Job Description & How to Apply Below
Lallemand Plant Care is looking for an S&OP Director to lead and oversee activities at the BU level.

Reporting to the BU President & General Manager, the S&OP Director plays a key role in implementing and managing strategies and processes to align sales, production, and supply chain activities, ensuring they meet both intercompany and customer demand while optimizing operational efficiency. Working with minimal supervision and a high level of autonomy in decision making, their key responsibilities include creating balanced, actionable plans, optimizing inventory levels, driving forecast accuracy, and improving operational efficiency.

The role is accountable for governance, long‑term alignment, and business impact.

Sales & Operations Planning (S&O) Management

Lead the S&OP process at a global level, ensuring alignment of sales forecasts, production plans, and inventory levels (24‑month horizon).

Coordinate and facilitate regular S&OP frequent meetings with key stakeholders to review and validate demand forecasts, production plans, supply constraints, and production capabilities.

Work closely with production planning and supply chain teams to ensure accurate production schedules, inventory management, and timely delivery of products.

Analyze demand and supply data to identify gaps, risks, and opportunities, and provide recommendations for balancing supply and demand evaluating short and medium‑term.

Collaborate in new projects related to product development/registration and technology transference providing insights about operational efficiency aspects and potential bottlenecks.

Mediate interco transactions working as the focal point to evaluate and request internal supplying.

Support SKU management process providing essential information to keep the ERP database and the packaging instruction library updated and accurate.

Develop and maintain key performance indicators (KPIs) to measure the effectiveness and efficiency of the S&OP process and identify areas for improvement.

Drive continuous improvement initiatives to optimize the S&OP process, enhance forecasting accuracy, and streamline operations.

Collaborate across functional teams to resolve supply chain disruptions, mitigate risks, and ensure smooth execution of the S&OP plan.

Provide regular reports and updates to senior management on the performance of the S&OP process, highlighting key insights, challenges, opportunities and recommended actions.

Strategic Sourcing

Negotiate and purchase strategic raw materials (semi‑finished ingredients for products globally sold in the Plant Care Business).

Participate and bring insights to the corporate procurement council.

People management

Provide strategic leadership by setting objectives, defining priorities, and guiding manager(s) in daily operations such as recruitment, training, and performance evaluation. Promote continuous improvement and skills development to achieve departmental goals.

The team is under restructuring and will consist of three members, including yourself.

Internal and external relations

Internal:
Site Directors, Production, Commercial, Regulatory, QC/QA.

External:
Freight forwarders, Brokers, Suppliers.

Desired Traits

Impeccable work ethics

Combines strategic insight with hands‑on leadership and a focus on continuous improvement

Strong business acumen

Strong leadership skills to guide cross‑functional teams towards common goals

Strong interpersonal skills to manage relationships with senior leadership and cross‑functions to foster consensus, especially in conflict scenarios

High level of initiative, planning, organization, rigor, attention to detail and time management

Proactive, decisive, and capable of making high‑stakes decisions based on combined internal and external data

Strong problem‑solving skills and ability to analyze large data sets to identify trends, gaps, and forecast discrepancies

Highly adaptable and effective in fast‑changing business settings

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