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Casino Strategy & Ops Manager

Job in Toronto, Ontario, C6A, Canada
Listing for: Fanatics Inc
Full Time position
Listed on 2026-02-28
Job specializations:
  • Business
    Business Analyst, Business Management, Business Development
Job Description & How to Apply Below
Overview
Fanatics Betting & Gaming is growing, and we’re looking for a Strategy & Operations Manager to play a foundational role in growing and operating Fanatics Casino. This person will be a key driver of our go-to-market strategy, cross-functional readiness, and post-launch business operations.

The ideal candidate is a structured problem solver who thrives in fast-paced, zero-to-one environments. They bring strong analytical skills, comfort with ambiguity, and an ownership mindset. This person will help build the roadmap to launch the product, then help run and optimize the business once live. They can shift seamlessly between deep analytical work, project management, and day to day operational decision making.

Responsibilities

Own and coordinate the cross-functional GTM plan for additional market launches, ensuring alignment across tech, product, marketing, legal, compliance, operations, and commercial teams

Identify GTM risks, dependencies, and operational gaps, developing structured plans to address them

Help operate the business once live, supporting daily/weekly performance reviews, managing KPIs, resolving operational issues, and identifying new opportunities to improve the customer experience.

Partner with Product, CRM, and Marketing to optimize acquisition funnels, activation journeys, and retention mechanics tailored to the market

Analyze the iGaming landscape, benchmarking competitors, promotions, acquisition tactics, and product offerings

Monitor real-time business performance and develop data-driven optimization strategies

Experience and Skills

2-4; years experience in a Consulting, Strategy, or Operational function

Strong numerical proficiency and analytical capability (e.g., SQL) and willing to dive into data

An ambitious multitasker, who can move quickly and efficiently

Excellent communication skills, experienced at presenting to senior leadership

Empathetic team player, accomplished at working effectively cross-functionally

Curious and fast learner willing to become proficient in consumer/industry insights and functionality

Passion to work in an entrepreneurial, hyper growth environment where decisions are made quickly

Bias for action and comfort owning work streams end-to-end

Open to regular travel to events and other Fanatics offices for various offsite and team meetings

Bachelor’s degree in Business, Marketing, Analytics, or Engineering

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