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Job Description & How to Apply Below
Work Location:
Vancouver, British Columbia, Canada
Hours:
0
Line of Business: Personal & Commercial Banking
Pay Details: $96,900 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description
The Manager, Cash Management (MCM) II is responsible for leading and developing a highly effective and respected team of Cash Management Banking professionals. The position is a subject matter expert in deposits and cash management products and services and supports the Unit in these areas.
The primary purpose of this role is to ensure the Cash Management and Deposit needs of existing customers are proactively identified, negotiated and implemented and re‑pricing opportunities are promptly identified and addressed, as well as to work closely with the Relationship Managers and Account Managers on the acquisition of new customer relationships.
The MCM is a customer‑facing role, supporting the sales process with cash management expertise.
CUSTOMER
Deliver and promote exceptional service at every interaction and execute on plans to continuously improve the customer experience, to ensure unit meets or exceeds LEI target.
Structure and package creative competitive deposit and cash management solutions to meet the customers needs
Use internal network to continually build specialized expertise to maximize customer satisfaction
Ensure customers are knowledgeable and know how to use their cash management products effectively
Support internal partners with ongoing projects and develop a clear understanding of how changes will affect a customer's business
Responsible for documenting calling activities
Proactively look for opportunities to meet customers evolving cash management needs.
"Deliver the Bank" by recommending, introducing and referring appropriate TDBG Business Partners and Products
Actively promote Business Banking brand within the community through participation in community business groups, initiatives, fundraisers, etc.
SHAREHOLDER
Grow Contribution to Profit (CTP)
Meet or exceed annual sales, revenue, volume & new customer objectives
Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology.
Ensure team follows the BBRM consistently in their customer interactions
Assist Relationship/Account Managers (RM/AM) in identifying and negotiating deposit and current account activity pricing opportunities
Contribute to the acquisition of new business by conducting calls and attending meetings jointly with RM/AM. (on client calls / attending meetings initiated by RM/AM / COI calls).
Responsible for supporting the RM/AM's shadow portfolios by proactively calling prospects with large CMS/Deposit opportunities.
Prepare and present competitive, fulsome and professional proposals in a timely fashion.
Responsible to proactively lead account planning and relationship review activities to prioritize account re‑pricing and cash management and deposit product cross‑sell opportunities.
Actively refer to other business partners both within Business Banking and across TD and respond quickly and effectively to reciprocal referrals.
Understand pricing models/concepts and maintain consistency with Business Banking goals
Champion exception pricing requests for deposit and cash management products and services
Ensure products and services are sold and operate in a compliant manner minimizing the regulatory compliance and operational risk to the Bank.
Complete all compliance training and attestations within required…
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