Senior Business Analyst, OPL

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing including telemedicine, Wellness account and more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to): 74,800 - 91,400

Annual bonus target based on the base salary, with a potential payout of up to double the target: 7.5%

As part of our commitment to Win As A Team
, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including experience, skills, qualifications, anticipated contribution to role, internal equity, etc.
The salary range presented above is based on a 35‑hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

We are seeking a versatile and high‑performing Senior Business Analyst (Level II or Senior level, depending on experience) to drive the evolution of our Trade Credit division. While a primary focus will be leading the transition to our new underwriting system
, this role serves as a central pillar for all Trade Credit initiatives.

You will act as the primary liaison between business stakeholders and IT, ensuring that objectives for the transition and all subsequent operational projects are met with precision. This position requires a strong background in Project Management
, as you will be responsible for tracking milestones, managing scope, and providing consistent visibility to the Trade Credit Operations Manager.

• System Transition Leadership: Lead requirements to migrate business units to the new underwriting platform; document functional specifications and ensure the solution meets ROI goals.

• Project Management & Reporting: Act as the primary point of contact for the Trade Credit Operations Manager, providing consistent status updates, risk assessments, QA testing, and progress reports on all active projects.

• Operational Support: Beyond the system transition, provide ongoing BA support for diverse operational needs, process improvements, and ad‑hoc business initiatives within the Trade Credit department.

• Stakeholder Synthesis: Facilitate sessions with national stakeholders to seek consensus on differing interests, manage priorities, and remove roadblocks to keep teams on plan.

• End‑to‑End Analysis: Analyze complex data sources to provide actionable recommendations; create guides and visual documentation to bridge the gaps between IT and business users.

• Quality & Change Management: Identify change and provide QA during test planning and execution to ensure the integrity of the Trade Credit systems and workflows.

• Minimum 5 to 7 years of relevant experience.

• Proven experience with SAS is required.

• Education: Bachelor’s degree in Business Administration, or any combination of equivalent education and experience.

• Project Management Expertise: A strong background in Project Management is required
  . You must be comfortable managing timelines, dependencies, and reporting structures.

• Trade Credit Knowledge: Exper…