Franchise Specialist, Business Banking

Title:

Franchise Specialist, Business Banking

Requisition

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Franchise Specialist is part of a national team responsible for leveraging market area expertise for the profitable growth of the Bank’s franchising portfolio in their region and for developing new customer acquisitions. In this role you will acquire new franchising customer relationships through engaging local franchisees, COIs serving the segment and Scotiabank partners and associations with a footprint in the local market.

You will be responsible for meeting negotiated goals set forth by their National Director, which includes business acquisition and development within the marketplace, asset, deposit, and revenue growth, as well as other objectives related to customer service.

The ideal candidate will have Business Banking and Commercial Banking experience with proven sales results. We are seeking an individual who is passionate about networking and who is strong in developing relationships that will lead to successful business growth.

This role has a significant Business Development component role and a vehicle will be required.

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Acquire new franchising business owner relationships and expand existing ones to achieve, or assist partners in achieving, sales and other goals by:
  • Planning and completing relationship building activities which create sales opportunities and/or provide value to customers including developing and maintaining an awareness of events, trends and practices in the markets of franchising;
  • Identifying prospects using multiple channels including asking for referrals from existing customers, collaboration with Scotiabank partners and COIs, developing a network of community business contacts and participating in marketing/educational seminars;
  • Partnering with Virtual Franchise Banking Advisor(s) to onboard new franchising customers
  • Discovering business and personal banking needs/preferences on both sides of the customer's balance sheet.
  • Proactively collaborating with the Wealth Management Financial Consultant to ensure a Total Solutions approach (business and personal Lending, Payments and Investments), is provided to new franchising customers.
  • Assisting and advising Scotiabank partners in marketing tactics and structuring / closing high value franchising deals where possible.
  • Responding to requests for business banking solutions by collecting relevant information, processing the requests, and conducting due diligence as applicable;
  • Negotiating compensation for financial products and services, as applicable and in accordance with Bank policy.
  • Informing the customer of what to expect and when the service will be set up for their use, providing necessary set up instructions where appropriate, and ensuring the set up occurs according to plan.
• Acquire and grow the assigned market area business banking portfolio of high value franchising customers, Centers of Influence and Association relationships to achieve significant growth and other negotiated goals while meeting the Bank's Service Standards by:
  • Developing and maintaining a strong knowledge of franchising customers in the local marketplace, including the nature and progress of high value franchises, their financial position and structure, and the terms and conditions of financial services used.
  • Providing specialized franchising expertise and business/finance advice which increases the business owner's ability to succeed in their business.
  • Developing and maintaining business relationships with Centers of Influence (COI) including influential customers, internal and external referral sources.
• Acquire a market area credit portfolio at an acceptable level of risk by:
  • Working closely with the Credit Adjudication and EO Franchising team when processing deals;
  • Preparing and/or ensuring all documentation is properly prepared.
• Contribute to the assigned market area’s overall financial and non-financial…