Sr. Product​/Project Manager

Who We Are

Butcher Box is a certified B Corp headquartered in Boston, and honored to be celebrating our second year in a row on Inc.'s list of Best Workplaces. At Butcher Box, we believe in better. That’s why we deliver 100% grass‑fed, grass‑finished beef, free‑range organic chicken, pork raised crate‑free, and wild‑caught seafood directly to our members’ doors. All of our products are humanely raised or wild‑caught and never given antibiotics or added hormones ever.

We’re working to build a world that’s better for all, and we’re inviting everyone to come along. For us, better means treating our planet with respect. It means improving the lives of animals and the livelihoods of farmers. It means never cutting corners when it comes to doing business. Ultimately, it means better meals, enjoyed together. Our team is made up of people who collaborate and support one another.

We’re always looking for outstanding people to join our mission!

As a Product Manager at Butcher Box, you’ll own the development and delivery of features within our core digital experience. You’re a customer‑obsessed product professional who moves fast, thinks entrepreneurially, and leverages AI to accelerate your work. You’ll manage features end‑to‑end—from research through launch, go‑to‑market, and optimization—working closely with engineering, design, member insights, customer service, marketing, and Rev Ops to ship features that delight customers and drive business results.

• Use AI extensively for product briefs, prototyping, competitive analysis, and rapid iteration
• Own true end‑to‑end project management—not just roadmaps, but hands‑on delivery
• Think holistically about launches—features ship with member communication, support readiness, and adoption strategy
• Move with entrepreneurial velocity—building quick prototypes, testing solutions yourself
• Ship features in days or weeks, not months

Product Strategy & Execution:

• Drive product strategy for features and initiatives that align with company goals
• Contribute to product roadmaps, prioritizing features based on customer impact and business value
• Make fast, data‑informed decisions with an entrepreneurial bias toward action
• Build scrappy solutions when needed—create prototypes to test hypotheses quickly
• Collaborate with engineering, design, marketing, Rev Ops and customer support to define requirements and ship features
• Work closely with Customer Insights to conduct research and identify customer needs
• Understand technical constraints and make informed trade‑offs between ideal features and feasibility

Project Management:

• Own end‑to‑end project management from concept through launch and post‑launch optimization—feature isn’t "done" when it ships, but when it is effectively communicated to customers and actively being used.
• Coordinate cross‑functional launch needs: marketing emails, customer support training, help center updates
• Work with marketing to develop communication strategy—how will we introduce this? What’s the value prop?
• Track and report on project progress, ensuring timely delivery of objectives.
• Monitor launch health and adoption—are customers finding and using the feature? Where are they getting stuck?

Data & Performance:

• Set clear, quantitative measures for product success
• Monitor product performance, user feedback, and market data to optimize features
• Make data‑driven decisions to enhance user satisfaction and business metrics
• Conduct A/B tests and experiments to validate hypotheses
• Own post‑launch analysis—understand why features succeeded or failed, share learnings with the team

Communication:

• Communicate product plans, progress, and results to leadership and stakeholders
• Maintain transparency and alignment across the organization
• Partner effectively with senior team members to drive initiatives forward

• 4+ years of experience as a Digital Product Manager
• Experience working with Shopify
• Understanding of retention & loyalty metrics in an ecommerce environment
• Balances customer needs with business goals, manages escalated stakeholder concerns, builds strong relationships with key stakeholders
• Self‑starter with…