ECommerce Brand Advocate Analyst

Pay Range: $65,000 - $80,000

Company Overview: At The Home Depot Canada we want you to feel valued and supported. The base salary is the only pay range represented. In addition your total rewards may include semi‑annual performance bonuses, a deferred profit‑sharing program to assist retirement savings, comprehensive paid benefits, a 15% discount on Home Depot stock purchases, and merit‑based salary increases.

Title: ECommerce Brand Advocate Analyst

The Brand Advocate Program allows Home Depot’s largest supplier partners to invest in an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience with Home Depot Canada. As an eCommerce expert you’ll play a pivotal role in driving results that will positively impact the shopping experience for our DIY and Pro customers. You’ll work directly with some of Home Depot’s largest vendor partners and collaborate with internal cross‑functional teams to develop and implement data‑driven content and business strategies.

• Strategic Business Analyst: Leverage your eCommerce expertise and aptitude for data analytics to create dashboards and run reports to help your vendor(s) make strategic, data‑driven decisions. Use data to tell a clear, concise story and provide actionable insights.
  
  Skills required:
  
  turn sales metrics into insights for executive audiences, eCommerce and content best practices, Excel proficiency, aptitude to learn analytics tools.
• Account Manager: Serve as the dedicated point of contact for your assigned vendors. Build strong relationships and influence strategic decisions. Prioritize eCommerce projects such as new product onboarding, content enrichment, deep‑dive analysis and others.
  
  Skills required:
  
  clear, concise communication, engaging presentation skills, relationship building at all levels, diplomatic navigation of difficult conversations.
• Project Management: Create tickets, follow up on project status with internal teams and populate forms for back‑end data quality. Create and manage a detailed project plan and goal tracker in consultation with your vendor(s) and internal stakeholders.
  
  Skills required:
  
  prioritize competing projects, detail oriented and organized, self‑motivated to drive results based on vendor needs and priorities.

• Communicates Effectively
• Action Oriented
• Drives Results
• Plans and Aligns
• Collaborates

• Communication: Strong professional written and verbal communication skills, conveying information via charts and graphs, confident presenting to senior‑level executives, engaging storyteller, comfortable navigating difficult conversations. Client‑facing experience an asset.
• Data Analytics & eCommerce Expertise: Understanding of key eCommerce sales metrics and content best practices, intermediate to advanced Excel and PowerPoint skills, passion for analytics and aptitude to learn tools such as Looker, Tableau and Adobe Analytics.
• Organization and Project Management: Effectively prioritize projects with a high volume of competing requests, work independently in ambiguous situations without a clear roadmap.

• Direct Manager /
  
  Reports To:
  
  Brand Advocate Supervisor
• Travel Requirements: Commute to head office 4 days per week (Monday‑Thursday) and occasional visits to the GTA Home Depot stores.
• Physical Requirements: Extended sitting, repetitive tasks.
• Hybrid Work: Toronto Store Support Center – In office Monday‑Thursday.
• Working Conditions: Office, Store.
• Minimum Education: University/College degree in a related area of study, or equivalent experience.
• Minimum Years of
  
  Work Experience:
  
  3‑5 years eCommerce experience required; client‑facing experience an asset; eCommerce expertise and online merchandising best practices; strong aptitude for presenting eCommerce and sales metrics.
• Other Requirements / Assets: Experience with Looker, Tableau, Adobe Analytics an asset; advanced capability in MS PowerPoint, Excel, Word, Outlook an asset.
• Certifications: None.

In our commitment to efficiency, The Home Depot Canada uses AI technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role, while maintaining human oversight throughout the selection process.